Casper mattress

Hi sharon2975,

Thanks for sharing your feedback about your Casper mattress.

I’m glad to see that things worked out well for you.

Just out of curiosity … are they asking you to post feedback here? I’m asking because both you and the previous poster’s registration and first post was after your purchase which is somewhat unusual on this forum (most of the members register and post with questions first before they end up purchasing a mattress) and are using language and capitalization and wording which seems more “promotional” than the norm.

Phoenix

Phoenix, No, they did not ask me to post here or anywhere.
The reason I had not posted before was that there was so much great information on this site that all of my questions were answered by reading thru everything already here.
Who knew that buying a mattress was so difficult. I did not know until I got the first mattress delivered from Macys and realized how little I knew. What I learned was to NOT trust the sales people at the mattress store. At least that was my lesson.
The reason I decided to post my outcome, was to help others who are searching for answers.
Your site helped me so much I decided to give back by sharing my experience.
I would have done this regardless of which mattress I ended up happy with.
Thanks so much for having this site. It is a great service.

Hi sharon2975,

Thanks for the clarification … I appreciate it!

I like to keep an eye on things so that the site doesn’t end up becoming a “promotional tool” for some of the “one size fits all” mattresses and to help make sure that the members here are making meaningful comparisons with other mattresses that are available to them in similar budget ranges that use similar or even higher quality materials rather than making their choices based more on “marketing information” which can often be somewhat misleading (see post #2 here).

If you looked at more than one option in this price range and made some good “value” comparisons between Casper and some of the other mattresses that are available to you based on the guidelines here and it was the best “match” for all the parts of your personal value equation that are most important to you then you made a good choice … and congratulations on your new mattress … and topper :slight_smile:

Phoenix

Does a Casper mattress need to be aired out once unwrapped from plastic to counter the 'synthetic chemical ’ smell?

Hi DeltaRomeo,

All new mattresses will have some initial smell (and some people will be more sensitive to different smells from different types of foam than others) but it will normally dissipate to levels that most people wouldn’t notice in a few days. The materials are CertiPUR certified so they have been tested for harmful substances and VOC’s and for most people it wouldn’t be a issue. If for some reason you are more sensitive to the smell than others then you can let it air out for a few days first after it’s unwrapped and decompressed but for most people it would be fine to sleep on after a few hours.

Phoenix

First: after reading many of Phoenix’s excellent posts, I understand that there are many variables when it comes to sleeping temperature. That said:

Has anyone here tried the Casper after sleeping on a pillow-top innerspring mattress? I hate how hot our pillow-top is.

Hi Dignan17,

While I can’t speak from any personal experience (and hopefully others that have slept on the mattress will see your post and share their comments) … with a top layer of synthetic latex and being in a firmer range than most pillowtops … I don’t think that most people would have an issue with sleeping temperature on this mattress.

Phoenix

Have been sleeping on our Casper since September, no heat issues at all. That said we do have the gel topper on it that Casper sent to us for free. Very happy with Casper.

Why did you ask for the gel topper?

After a little hemming and hawing, and laying on a friends Casper and thinking it was too firm, I was undecided as to what direction to buy. Yesterday my buddy called me to say he was out of town for the evening on business and I should sleep over at his place. After a full night of sleeping on it I was completely surprised. I sleep on a SOFT latex mattress at home. It was the first one offered by Denver Mattress some years ago. It’s called the Cleopatra. I think it retailed for around 3 grand maybe. It was on display as-is, because someone had returned it because it was too soft. The mattress had been sitting in their warehouse for about 2 years the salesman told me. Which I believed because after a quick search online, I could find NOTHING recent about the mattress. I bought it for like 200 bucks for a king size. I loved it for about year, till out of nowhere it developed MASSIVE dips. Like almost 3 inches. I checked the tag and it said 90% Latex, so I’m wondering if it was the 10% polyfoam that compressed on me. In any case after a year on such a “plush” mattress, I thought I loved really soft. But after that one night sleeping on a moderately soft mattress, I was blown away. My neck and back felt amazing. I didn’t toss and turn during the night. I felt refreshed. My body felt healthy.

Also, in response to Phoenix asking another poster in this thread if she was asked by Casper to share positive reviews, I’ll say that I have not been contacted once by Casper other than a purchase receipt and referral link in my email. Just excited about the new purchase and wanted to share my limited experience.

Did you find the mattress to be pretty cool when sleeping?

Hi Dignin17,

You can see a description of the Cleopatra Plush here. It sold for $1399 (in king size). The weakest link of the mattress (and the probable source of any impressions you are experiencing) would be the 3.5" of polyfoam in the top layers of the mattress.

I’m glad that you found a mattress that is a good “match” for you … and congratulations on your new mattress :slight_smile:

Phoenix

PS: I removed the promotional content of your post which is against the forum rules.

$3,000 is what the salesman told me. Never can get a straight answer from those guys! It’s too bad it dipped so bad, because for about a year it really was a joy to sleep on. But it may have even been a touch too soft even before it sagged. Just wasn’t quite enough support. It would be a nice bed to sleep on during vacation or something :slight_smile:

I haven’t slept on an innerspring mattress in a long time. So I can’t compare very well. But it’s certainly cooler than 100% memory foam mattresses, even the ones with the “cooling technology.” It is cooler than my Talalay Latex hybrid mattress that I’m on now.

Hi, new member here. I just got the Casper on Friday. Right now I just replaced my former queen mattress with it, so it’s sitting on top my old box spring. They claim it can be used this way or on a platform, but I have a feeling it would improve with a platform. Any ideas on this?
I’m not sure about getting a platform bed until I’m sure about the Casper - would I get a better test of it if I put some kind of support between the Casper and the box spring? If so, what, at a reasonable cost?

Thanks

Hi PeterDoubt,

There are a lot of people (consumers and in the industry) that use “box spring” and “foundation” interchangeably when they are actually different products. A box spring has springs inside it that flex under pressure (such as pressing with firm pressure with your hands or knees) and a foundation doesn’t have any springs and would have very limited or no flex. A foam mattress generally does best with a foundation that provides non flexing and even support under the mattress. If you put a foam mattress on a box spring or any support system that flexes then it will change the feel and performance of the mattress.

If you have a box spring that flexes then you can approximate what your mattress will feel like on a foundation (or a platform bed that also has a non flexing slat or solid surface which is suitable for directly supporting a mattress) by putting it on the floor or by putting a sheet of plywood over the box spring so that there is no flex under your mattress.

There is also more about the different types of support systems that are generally most suitable for different types of mattress and some sources for each of them in the foundation post here.

Phoenix

Thanks, Phoenix, I have a lot of reading to do. I wanted to post here hoping to get feedback from other owners of the Casper specifically. I’m not sure where along the continuum it belongs from foam to latex. This is all new to me. I replaced my mattress hoping to help alleviate the pain from a pinched nerve between shoulder blades radiating down my right arm. Makes it hard to play guitar :wink:
I’ll go read.
You have a great forum, and It looks like you’re providing a wonderful service to a lot of people. Thank you again and congratulations!

Hi PeterDoubt,

The Casper is a foam mattress (latex foam, memory foam, and polyfoam are all different types of foam) and contains 1.5" of synthetic latex over 1.5" of 4 lb memory foam over a 7" 1.8 lb polyfoam support core. It doesn’t have enough latex or memory foam to be included in either a latex hybrid or memory foam category so it would be more fair to call it a mattress that has “hybrid” comfort layers.

A forum search on Casper (you can just click the link) will bring up all the forum posts and feedback that mention them.

I would also be very cautious about using someone else’s experience on any mattress (either positive or negative) as a meaningful source of guidance about how a mattress will feel for you because firmness and softness is very subjective and relative to different people (a mattress that feels firm for one person can feel soft for someone else) and each person can be very different. There are also different types of firmness and softness that different people may be more or less sensitive to (see post #15 here) and a mattress that is a “perfect” match for one person in terms of PPP (Posture and alignment, Pressure relief, or Personal preferences) may be completely unsuitable for someone else to sleep on … even if they are in similar weight ranges. Using other people’s mattress reviews or experiences as a meaningful source of research and information can often be more misleading than helpful (see post #13 here).

Phoenix

Hey Folks

Just thought I’d stop by because I am near the end of my 100 day trial. I wanted to share my experience with my Casper because this place was a tremendous resource when I was looking for a mattress.

I started out with the Tuft & Needle. This is the old model and at first it was too firm. Eventually, it softened up and was a decent mattress but I was looking for a better fit. I returned it, which was a great experience and they are a tremendous company. I wish they had their new softer one available when I first looked because towards the end of my trial I was rethinking keeping it. I, however, decided to return it and try the casper. I figured if I did not like the Casper, I’d just get the tuft & needle.

So I got the casper - queen size. Like Tuft - great packaging, great company with customer service made things effortless. I hate effort. At first, the casper was amazing. But then, I started waking up with lower back pain. Tightness, it would loosen up after I showered. I was not thrilled. I spoke to Casper and they mentioned their new latex topper. They have two types, soft and firm. I opted for soft, even though conventional wisdom was that I should go firm. It arrived sometime last week, perhaps thursday. Since then, I have been sleeping amazingly well. Its a great addition. The extra layer of latex has really mad a different and I feel like my back receives more support, even though it sleeps softer, than it did before. Perhaps they should increase the thickness of the latex layer in the current mattress?

BTW, I am a stomach and side sleeper and I had hip arthroscopy in August so I have some issues there as well. Id recommend the casper w/ soft topper to anyone in a similar boat. Im a late 20s male that weighs 190 as well. Whatever.

Anyways, I considered returning this, just to try the Tuft & Needle (because hey, free returns on Casper, if the new Tuft didn’t work out I was permitted to return the mattress again, you can do it 1x per year), but I think I am thrilled with how the Casper sleeps now. I could not recommend them more. I also highly recommend Tuft because they were so effortless. Both companies saved me oddles of time and gave me a no risk try-out of two high quality mattresses. I think due to timing, I stuck with Casper.

What is interesting is that these companies, like all startups come out touting a superior product, but then after the first people buy them, they get feed back and fix their product. Essentially, their product was not as amazing as they touted, they may have rushed to market, but they are listening to their customers, which is nice. However, unlike ipods and software which are not high ticket items, that are inelastic and durable, early adopters won’t get the 2.0 version of the product. This in turn could severely jeopardize their customer satisfaction/loyalty. But, I don’t care because I got a bed that works. Just was thinking all philosophically.

Hi JeromeJeromeJerome,

Thanks for taking the time to share your comments and feedback … I appreciate it!

It’s great to see that your mattress and topper are working out so well for you :slight_smile:

Phoenix