Hi LenF,
There is more about the bed match system in this topic and you can read a little more about pressure mapping systems in general post #2 here and post #4 here. While they can be helpful asx a very general guideline … I would be cautious about overemphasizing their importance compared to what your body tells you and using the testing guidelines in the tutorial because they can help more for pressure testing than spinal alignment (pressure relief is not the same as spinal alignment and a mattress that does a great job relieving pressure is not necessarily the best choice in terms of alignment). They also won’t tell you anything about the quality and durability of the materials inside the mattress.
While other people’s comments about the knowledge and service of a particular business can certainly be very helpful … I would always keep in mind that you are the only one that can feel what you feel on a mattress and I would be cautious about about using anyone else’s suggestions, experiences or reviews on a specific mattress (either positive or negative) or review sites in general as a reliable source of information or guidance about how you will feel on the same mattress or how suitable or how durable a mattress may be for you. In many if not most cases they can be more misleading than helpful because a mattress that would be a perfect choice for one person or even a larger group of people in terms of comfort, firmness, and PPP may be completely unsuitable for someone else to sleep on (even if they are in a similar weight range). In other words … reviews or other people’s experiences in general won’t tell you much if anything about the suitability, quality, durability, or “value” of a mattress for any particular person (see post #13 here).
There is also more about the 3 most important parts of “value” of a mattress purchase in post #13 here which can help you make more meaningful quality/value comparisons between mattresses in terms of suitability (how well you will sleep), durability (how long you will sleep well), and the overall value of a mattress compared to your other finalists based on suitability, durability, and all the other parts of your personal value equation that are most important to you (including the price of course and the options you have available after a purchase if your choice doesn’t turn out as well as you hoped for).
While again nobody can speak to how any specific mattress will “feel” for someone else or whether it will be a good “match” in terms of comfort, firmness, and PPP because this is too subjective and relative to different body types, sleeping positions, and individual preferences, sensitivities, and circumstances and you are the only one that can feel what you feel on a mattress … outside of PPP (which is the most important part of “value”), the next most important part of the value of a mattress purchase is durability which is all about how long you will sleep well on a mattress. This is the part of your research that you can’t see or “feel” and assessing the durability and useful life of a mattress depends on knowing the specifics of its construction and the type and quality of the materials inside it regardless of the name of the manufacturer on the label (or how a mattress feels in a showroom or when it is relatively new) so again I would always make sure that you find out information listed here so you can compare the materials and components to the quality/durability guidelines here to make sure there are no lower quality materials or weak links in a mattress that would be a cause for concern relative to the durability and useful life of a mattress before making any purchase.
In most cases I would tend to avoid the larger chain stores (see the guidelines here) and Snooze doesn’t include any meaningful information about the quality and durability of the materials in the Madison Waldorf mattress.
Once there is about 2" or more of lower quality/density and less durable materials or “unknown” materials in the upper layers of a mattress then the odds of premature foam softening and breakdown that can result in the loss of comfort and support and the need to replace the mattress much too soon would be much higher and foam softening and the loss of comfort and support isn’t covered by mattress warranties (see post #174 here).
If for any reason a retailer or manufacturer is either unwilling or unable to provide you with all the information you need about the materials and components inside a mattress you are considering to make sure there are weak links in a mattress and to make more meaningful comparisons with other mattresses I would avoid the mattress completely.
Phoenix