Denver Mattress

Hello,
First I want to say thank you for all of the information I have obtained from this site! I searched my area for something suitable in my price range without much luck. I have slept for many years on a Serta Perfect Sleeper double sided innerspring. I have back issues; and never wanted to try a new one until it was absolutely necessary. I know the mattress is too old to try to find anything matching it; so settled on a Doctors Choice Elite Plush from Denver Mattress. I was told it was an innerspring, and the medium choice that’s best for a side sleeper. Of course it felt pretty good in the store; so I bought it.
I have spent two nights on it and hate it. It starts off comfortably; but after a half hour or so, I have sank in and feel I’m being swallowed or trying to lay sideways in a hammock. I keep having to move to a different area and wake up with a backache. I typically don’t care for the foam mattress feel and didn’t think this mattress would be like that. Now I’m going to have to deal with an exchange and have lost all faith in my ability to pick the right one. Based on my description, do you think the Doctors Choice Elite firm would be more like the traditional mattress I’m accustom to; or should I move up to another more expensive brand they offer? I know you can’t choose for me; but thought based on materials, you might steer me in the right direction.

Sincerely,
G

Hi G,

Welcome to our Mattress Forum. :slight_smile:

Sorry to hear you’re having hammocking in your brand new mattress. That’s no good!

Would you mind sharing some of your stats (height, weight) so we can get a better idea of what you may be experiencing?

Is this a pillowtop? What is the comfort layer made of?

Does it still do this if you move it to the floor? Sometimes, the base is the culprit.

I think once we really get to the core of the problem it’ll be easier to make some suggestions!

NikkiTMU

Hello again. I have been replying to the email I received; so I’m sorry in the delay of my response. I’m 5’7” and weigh 186 lbs. The base of the bed was new and bought with the mattress. I have since returned the mattress for a refund; as I was told it was an innerspring mattress, not realizing it was basically a foam mattress with springs in the middle. Of course, once the mattress was delivered, I figured this out; But decided to give it a try. Unfortunately, I did not like it at all; and my back pain worsened. I had to sign a document stating I am aware that if I purchase a mattress from them in the future, I will not be able to qualify for the “sleep trial”. This doesn’t really affect me as I have no plans to shop there anyway; but buyer beware…I have been to several stores in my area. None so far, have been willing to provide details about the materials the mattresses are made of. I can get a spec sheet, but it just has brand-name terms like “gel, comfort foam”, etc… There is a local mattress company that makes them by order only, and claims to use Bonnell springs and HR poly foam. When I asked him how thick the foam would be, he stated that it just depends. This was just a phone conversation and I assume he meant the difference would be if I asked for a medium firm or firm, etc. He wants $1995.00 for a double sided mattress. The main dilemma now is figuring out if I need a medium firm or a firm; and if I want to buy a mattress that I can’t physically lay on or try out first. My mattress is too old to get any details of the original firmness.