Hi Cathye.
If you haven’t tried soft latex yet, it’s worth the exchange to see if it indeed does make the mattress for you. It would also give you a definitive data point: yes, I like latex or no, I dislike it and it’s not for me.
Your next option is to look into beds like the Pure Echo which is latex free but is a medium-firm which you’d then probably want to add some plushness to. And if you don’t want a latex topper, then you’d be looking at feather beds, wool, cotton, etc…there’s more about there here.
Hoping this helps some!
NikkiTMU