Disappointed with Plushbeds Botanical Bliss... now what?

Hello: Just wondering what you decided.
I just purchased Botanical Bliss as well in Med-Firm and haven’t had a good night’s sleep since!
Not sure I want to ask for the “softer” exchange.
I really should have purchased a V-Flex from FloBeds. but was trying to save $$.
I’ll give it 30 days trial tops, and then arrange for their return (which will cost me $149 pick-up fee but worth it!)
Thanks!