Hi mdgail1,
Like many of the other “simplified choice” mattresses … there is a great deal of “marketing speak” on their website (some of which makes very little sense and is misleading) and they don’t provide all the information you would need to make an informed choice or make meaningful quality/value comparisons with other mattresses.
They are made by Nature’s Sleep which has been making mattresses in their factory in China and importing them into the US for many years (although it appears that their new Ghost Mattress may be made in the US). There are some comments about Nature’s Sleep (.com not .ca which is a completely different company) in this topic and forum searches on naturessleep.com and exact phrase site searches on nature’s sleep and on natures sleep (you can just click the links) will bring up more comments and feedback about them as well (although you will need to be careful that the results the last two searches bring up are discussing the .com site and not the .ca site … which again is a completely different company).
Their warranty is really only 10 years (the second 10 years is prorated). As you probably know from your previous reading here a warranty is important to guard against manufacturing defects in the materials or components inside a mattress that can happen on rare occasions but I would also keep in mind that mattress warranties only cover manufacturing defects and they don’t cover the gradual (or more rapid in the case of lower quality comfort layers) loss of comfort and support that comes from foam softening that is the main reason that most people will need to replace their mattress. In other words warranties have little to do with the durability or useful life of a mattress or how long it may be until you need to buy a new mattress. If there is an actual defect in the materials it will usually show up early in the life of the mattress but knowing the quality and durability of the materials in your mattress is always a much more reliable way to assess the durability and useful life of a mattress than the length of a warranty. There is more about mattress warranties in post #174 here.
There is more information about the 3 most important parts of “value” of a mattress purchase in post #13 here which can help you make more meaningful quality/value comparisons between mattresses in terms of suitability (how well you will sleep), durability (how long you will sleep well), and the overall value of a mattress compared to your other finalists based on suitability, durability, and all the other parts of your personal value equation that are most important to you (including the price of course and the options you have available after a purchase if your choice doesn’t turn out as well as you hoped for).
Outside of PPP the most important part of the value of a mattress purchase is durability which is all about how long you will sleep well on a mattress. This is the part of your research that you can’t “feel” and assessing the durability and useful life of a mattress depends on knowing the type and quality of all the materials inside it regardless of the name of the manufacturer on the label so I would always make sure that you are able to find out the information listed here so you can compare the materials and components in a mattress to the quality/durability guidelines here so you can confirm that there are no lower quality materials or obvious weak links in a mattress that would compromise the durability and useful life of a mattress before making any purchase.
Unfortunately their website doesn’t provide all the information you would need about their materials to make an informed choice or make meaningful comparisons with the many other mattresses that are available to you (including other simplified choice mattresses) but if you can find out the specific information listed here and post it on the forum I’d certainly be happy to let you know if I can see any obvious weak links in the mattress that would be a reason for concern in terms of the quality/durability and useful life of the mattress.
Phoenix