We had a mattress that was too firm for our older bodies and the foam was getting tired. We are not heavy, she is 120 and I am 155 lbs. We are both back and side sleepers. I sleep hot and do not like the feel or heat retention of memory foam. Looking for something softer yet supportive, we poured through reviews and trialed several mattresses at local stores. One that was pretty good was the Mattress Firm’s Sleepy Willow, medium or plush. However, that was over our budget. After a lot of research we got a Luxurion mattress with the Soft/Med/Firm Dunlop latex combination. The first night neither one of us slept well at all. It felt like we were sleeping on lumpy potato salad. I don’t know why this is, but it feels awful. After 2 nights my wife refused to sleep on the mattress again. The next day I switched the top 2 layers so that the soft layer is in the middle and the medium is on top. This is better, not ideal, but I could sleep on it. My wife tried it briefly but is not really pleased and still sleeping on a Nest mattress in the guest bedroom.
What is our best option? Get a topper? Return the mattress and go for the Willow?
That may have to happen, but we’d like to know our options, especially if there is a simpler solution. We are not young and repacking the 3 cartons (if possible) and getting them back downstairs is not trivial. I’ll call the company today to see if there is a good remedy.
I would wait to speak with @Latex_Mattress_Fact1 before considering any hasty decisions. They may offer you a suitable solution. It may be you and latex mattresses are not compatible. You may need a wool layer inserted as part of the system.
Work with them to figure it out. In the end, it may very well be a return, but that needs to be thought out.
It makes sense to contact the vendor before making a return decision. @Latex_Mattress_Fact1
Have you inspected the base support? Is it adequate?
If you do decide to return it, I suggest taking a breather and investigate the composition of the Nest mattress. Is the Nest comfortable? Do you sleep well on it? If so, perhaps something of similar construction?
Yes, the base support is very good. I contacted the company. We are trying to work out a solution. They affirmed that our choice was correct. One was to flip the soft layer over. Or there may be something wrong with the soft layer. TBD.
We’re not new to latex. We had a locally made latex mattress for 15 yrs previously. This problem is unexpected and a new experience for us. If we can avoid a return we will. We are seniors and wrestling with the layers is not trivial for us. Trying to repack, get back downstairs, and then ship is not appealing. We’ll see what LMF suggests first.
Heard from Roger at LMF. He was very supporting and understanding. We’re going to try a new soft layer for comparison. Will try it as a topper first before exchanging the mattress layers.
I’m glad to hear it. It is never easy to get a business to help with issues when asking them to go above and beyond. I like to give businesses the opportunity to work with their customers to solve problems.
Hopefully they can get you where you need to be.
Kudos to Roger @Latex_Mattress_Fact1, love to hear the updates and see if it works. At least you gave it a shot!
LMF has been good to work with and Roger is a great rep. We want this to work out. The mattress itself is good quality and I’m able to sleep on the med/soft/firm layering. It’s better than the old Nest Flip mattress this replaced. We’re now trying to work out something better for my wife. Arthritis makes her bones more particular.
Just a brief statement about Viscoelastic Memory Foam verses Natural Latex.
Viscoelastic memory foam generally has a reputation for retaining more heat compared to natural latex. This is primarily because memory foam contours closely to the body, creating less airflow around you, which can lead to heat buildup. Additionally, traditional memory foam tends to be less breathable compared to natural latex.
The term Memory Foam covers a broad area of polyurethane foams that have had additives incorporated into the formula to create varying levels of density, heat sensitivity, and breathability. As such, the heat retention properties of memory foam can vary significantly depending on these formulations. Innovations such as open-cell or gel-infused memory foam have been developed to address heat retention concerns by improving breathability and enhancing temperature regulation.
While traditional memory foam may have a reputation for retaining more heat, these advancements have made certain memory foam options more competitive in terms of heat retention compared to others.
On the other hand, natural latex, with its inherent breathability and open-cell structure, tends to dissipate heat more effectively than most memory foam varieties. This characteristic can help regulate temperature during sleep and potentially reduce heat retention issues.
Overall, while natural latex generally retains less heat compared to viscoelastic memory foam, the specific heat retention properties can vary based on factors such as the specific formulation of the materials, room temperature, and individual preferences.
To recap, after 2 nights of poor sleep I reversed the top to layers so that the medium was on top and soft in the middle. That was notably better for me, but not good enough for my wife. She likes the plush-top Sleepy’s Willow mattress better though that is just from a 10 min. store test while fully clothed. Faced with returning the mattress but not wanting to, I ordered the Costco Novaform 3” LURAcor™ Support Foam topper. When it arrived I put it on top of the LMF mattress and she found it too soft. She is correct, you sink into it. I then put it on the old mattress (a Next Flip) on the firm side and that was much better, though one still sinks into it. Ugh! This is getting complicated.
Finally, yesterday I opened up the LMF mattress, took out the soft layer from the middle and put the foam from the Novaform on top so that the mattress now is F, M, Novaform, then zipped it up. My theory being that the mattress cover would stiffen up things a bit. Indeed this is the case. The LMF cover really stiffens things up a lot. I no longer sink into the top foam layer. The difference is not subtle. This was an eye opener for me. The mattress cover top really affects the feel of the mattress.
I will try the mattress like this for a few days. My wife is still sleeping on the guest bed (Nest Sparrow?) while I get this sorted out. After one night I can say it’s not bad, but a bit hotter sleep than with just latex underneath. I did find myself side sleeping more than usual last night but it’s too early to say if this is just adjusting to the new setup, or due to some discomfort.
Stats - 5/7", 150#, over 70 yrs old, she is 5’2", 120#. Normally a back sleeper with some side sleeping, hot.
Update. We’ve been sleeping on the latex/polyfoam combo now for a couple of weeks. It’s not quite the plush that we were originally looking for, but both of us are sleeping comfortably. I would call this combo more of a medium (5) firmness. The difference is a more uniform body feel with less pressure points than the latex. It’s hard to describe the difference, but the soft latex felt bumpier or uneven. We’ll be returning the soft latex layer now, but keeping the modified Luxurion. Overall it is a quality product backed by a quality company.
It was a surprise to see how much the stiff wool mattress cover affects the mattress feel. It really firmed up the soft Novaform LURAcor ComfortPlus 3" Foam Mattress Topper. Perhaps overtime it will break in more, but in this case it worked out ok. We know that the polyfoam top layer will probably only last 3-5 yrs with mattress rotations, but can live with that.
I have to end up by acknowledging how happy I am with LMF support. They have been very understanding, helpful and supportive. Rodger in particular has made this process a lot less stressful and we are grateful for his guidance and help.
That is wonderful to hear. So glad @Latex_Mattress_Fact1 was able to guide you in the right direction.
Agree with the wool feeling firmer.
For us, adding a 3" wool topper maintaining the level of firmness we love about our mattress (it’s already a 9-9.5/10) but with all is firmness due to the compacting wool, it does add that touch of contouring and pressure relief that makes it a worthwhile addition to our mattress.
I have seen some wool, latex, and cotton in various combinations for toppers, incase you find you want to add a splash of plushness.
In the meantime, i am glad to hear things are shaping up an our TM @Latex_Mattress_Fact1 was part of the solution.