Had a King Serta iComfort Savant Everfeel plush 11.5”on box springs for the last 9 years that we liked and held up great, wish I had kept it honestly. We just upgraded to Leggett & Platt Split King Adjustable Bases with Original Mattress Factory Regency Sapphire Hybrid Split King mattresses. It has only been a few weeks, but so far we hate the hybrid mattress.
I am waking up with low back pain several times a night, and sometimes hip pain, I had neither with the Serta. My husband is waking up with neck and shoulder pain that he never had with the Serta, even after different pillow attempts. He says he feels like he is rolling off the hybrid mattress and like he is sleeping on a crest. I am 5’10 135Ibs age 49, mostly back sleeper. Husband is 6’2, 230Ibs, age 51, mostly side sleeper.
It looks as if we will have to use the OMF Comfort Policy, which allows for a one-time exchange with a 25% fee plus the difference in price. Since it’s a one-time exchange, we are quite worried about choosing wrong again and be out of luck completely. In fact, we may even be better off going elsewhere and buying a completely different line that has a better return policy. To switch to the OMF Serenity Plush, we are looking at an additional $2300. So we are trying to learn from this site (wish I had found it before purchasing!) what exactly might be causing our issue with the OMF Regency Sapphire Hybrid.
We liked the OMF Regency Sapphire Hybrid in the store, make 3 trips before deciding and spent 20 mins each time laying on it, but it wasn’t until the first night we slept on it all night that the pain started, it still feels perfectly comfortable until I wake up many hours later with low back pain.
We also liked the OMF Serenity Plush, but since foam can be hot, and we thought we liked them equally, we went with the Hybrid, maybe mistakenly assuming we’d get better alignment from the spring support system.
Could it be the switch back to springs/coils that is bothering us, Maybe we got better alignment from the all-foam Savant? I know upper layers that are too thick/soft and/or support layers that are too soft can allow pelvis to sink down too far, would that make sense in this case?
My husband wondered if the adjustable bases could be playing a part? Or maybe the fact that we are now on 2 Twin-XL’s instead of a King? Which would mean we won’t like any mattress that goes on top. I have not found any complaints about adjustable bases though and I personally feel like the mattress is the problem.
Hoping for some expert advice from all of you. Does the OMF Serenity Plush sound like it would be closer to the Serta Savant that we know we liked? Any opinions on what about the Hybrid might be causing our pain? Or any suggestions of other brands in case we decide not to give OMF an additional $2300 to (hopefully) get out of this pain?
Note – I think OMF is a great company, nothing against them or Hybrids in general, just trying to figure out why this particular Hybrid is hurting us.
Serta IComfort Savant Everfeel Plush 11.5” (what we had for last 9 years and liked, no pain): 2” EverCool® Memory Foam, 1” PillowSoft™ Foam, ¾” EverFeel™ Technology, 1 ½” Cool Action™ Dual Effects® Gel Memory Foam and ComfortLast® Foam Core with Ultimate Edge® Mattress Edge Support
OMF Regency Sapphire Hybrid (what we have now that causes pain): COMFORT LAYERS: A stretch knit fabric over two inches of 3.5 lb/ft³ memory foam, 2-inch high-density super-soft foam, and a blended cotton pad give this mattress our softest feel. SUPPORT SYSTEM: Our premium-quality innerspring offers premium-quality support and durability for affordable luxury and features a 660-count (full), five-turn, 14.5-gauge offset coil and a 6-gauge border rod for edge-to-edge support.
OMF Serenity Plush (what we are considering exchanging for): COMFORT LAYERS: A stretch-knit fabric over 2-inch 8 lb/ft³ density memory foam with SMT (surface modified technology), .5-inch air-flow layer, 3-inch 5 lb/ft³ density memory foam with SMT, and a 2-inch high-density foam gives this mattress a soft feel. SUPPORT LAYER: Our high-quality foam support comes from a 3-inch 2.25 lb/ft³ density foam core, offering superior spring-free support and durability for modern luxury.