Hi Antonio1,
No problem … It’s been asked a few times :).
The details about my mattress are in post #4 here.
This is fairly typical unfortunately. In the case of the major manufacturers … mattress warranties and their conditions are more to protect the manufacturers against claims than they are meant to protect consumers. Stick to your guns! In most cases they will “allow” a second inspection (with the fee of course) after 90 days.
In many cases the lower cost, better quality, and better value of other mattresses made by smaller independent manufacturers can more than make up for a restocking fee … not to mention the better quality of sleep that can come from a mattress that matches your needs and preferences and will stay closer to its original specs for much longer.
Some of TD-Max’s posts in various threads (I deleted his main thread in error when I was deleting some spam and still need to restore it) and Hobotrader’s posts may be worth reading as well (you can just click the links) as they have recently been posting about similar warranty issues.
It’s not just Macy’s
Phoenix