Hi Athan:
I wanted to follow up my original reply with more detailed information, as you may have recently run across some very inaccurate information presented in this thread.
First, all ticking weaves will become more pliable over time (much like a new pair of jeans can take time to break-in). Even the thicker canvas-style covers that are popular with more “natural” lines of mattresses will become more flexible with use. This is also accompanied by the stitching loosening a bit over time. Add to this the compressing of the wool layers in the quilt of your mattress, and the gradual loss of the support factor of the foam in the quilt panel, and eventually the quilting will become much less noticeable.
As for the need to quilt a mattress, this is a necessity for most styles of innerspring mattresses in order to help maintain the arrangement of the upper layers of materials. Tufting was the original method of helping to secure fabric and stuffing materials (commonly natural fibers such as horsehair) from back in the early days of mattress and cushion construction. Cabinet makers (furniture makers) used tufting even during the early times of “springing” (adding springs) to chairs. John Saville Crofton describes this process in his 1834 definitive book on the subject, The London Upholsterer’s Companion, where he describes in detail the tufting process through the upper layers of an easy chair (tufts weren’t run through the entire product due to the lack of resilience of the No. 8 charcoal wire being used for springs, as well limitations due to the method of securing the springs into the chair cushion).
Early mattresses were stuffed with materials such as horsehair, wool, feathers, cotton, seaweed, and moss, to name a few. These materials would shift and clump up over time, so the better products would tuft from top to bottom, through the ticking, to help secure the materials inside. Your most basic mattresses would have scraps of materials stuffed inside of the mattress encasement. The next best level would have layers of material (instead of scraps) placed within the mattress encasement, and the finest mattresses would have layers of material that were tufted together top to bottom, through the ticking. The Ostermoor Mattress Company used to have some really good ads describing their mattresses and the differences in construction:
Tufting was a difficult and time consuming process, and getting the tufts consistent was difficult. Tufting machines, like the one patented by McRoskey in 1934 (1,977,857), streamlined the process, and they’re still using similar equipment to this day.
As an alternative to tufting, a method of quilting the top comfort layers of a mattress to the ticking was developed. In the 1930s, the Palmer Brothers were an early inventor of the quilted mattress. They used their expertise in manufacturing “comfortables” (bed quilts) and applied that to the mattress industry. The quilting was done through the ticking and whatever comfort materials they were using. These beds were marketed as avoiding the uneven dips of tufts, as well as avoid the dust catching areas of tufts:
Quilting began to catch on in the industry as machinery was developed and refined. It was a more cost effective way to secure the upper comfort materials within a mattress, especially with the advent of polyurethane foams in the mattress industry. The other option would be to only secure the comfort layers to the perimeter of the innerspring unit before covering the finished mattress with ticking, and this would leave the materials to eventually free float and ball up with use (and many mattresses were indeed made this way). You can see quilting being used in this 1960 ad for Simmons Beautyrest. Note that the quilting is through the ticking:
Tufting was used less and less over time , and was primarily replaced by quilting as a means of securing padding materials, with tufting generally reserved for product using more natural materials and those of a higher-end in nature.
As all-foam mattresses gained popularity, the need for quilting was decreased, as the internal comfort layers were all glued together into a solid slab. The outer ticking then served more as a protective barrier and was often a zippered encasement.
There have been some alternatives proposed for the securing of comfort materials within a mattress, such as this mattress material fastening gun, as well as the Leggett Global System Group XT9 Stitch Machine:
So, as you can see, quilting (and tufting) perform a very necessary function for the maintenance of comfort and extension of durability within the majority of mattresses produced.
While this history lesson may be a bit more of a detailed deep dive than what you initially requested, I thought it was important to help you (and others reading through this thread) be accurately informed about the reasoning for quilting (and tufting) within a mattress, its importance, and how it is done.
And to again address you initial concerns: The surface tension of your mattress will reduce over time, the stitching will be less noticeable, and you have options (mattress pad, topper) if your sensitivities increase.
Good luck!