Hello everybody. I’m hoping I can get some help, as my mattress shopping experience is becoming frustrating pretty quickly.
Based on research I decided I wanted to go for a latex or latex hybrid mattress, for the durability and cool-sleeping factors, and because foam still hasn’t felt right to me. I also decided to go with a independent local company, and found The Natural Mattress Store based here in the Bay Area. To their credit, they’ve been very helpful and not pushy at all so far.
I’m a side-and-stomach sleeper transitioning to just sleeping on my side (which is going well). I’m about 195 pounds and my shoulder seems to be the pressure point that needs the most relief. After testing a bunch of their mattresses, none of the all-latex versions seemed to provide quite the full-body support that felt right. What felt best was their Enlightenment Hybrid, with firm coils, 2 inches of medium Talalay latex, and 3 inches of extra soft Talalay over that.
Since the showroom only had that combination with medium coils, the sales assistant put a 3-inch extra soft Talalay topper on another hybrid mattress with coils and a 2-inch medium latex top, basically recreating exactly the same layers: firm coils, 2" medium, 3" soft. This easily felt best of everything I tried, so I ordered the integrated version (all one cover).
Sadly, the first night on it was rough to say the least. I didn’t feel the sink-in and comfort I’d felt in the store. I called the next day and after checking with the owner they said the reason is likely a new brand of pocketed coils which are an inch taller than the cover was designed for, so that middle layer of latex is being compressed and losing some of its softness. As an interim fix, she suggested I unzip the cover around that layer, allowing it to spring up. This has helped a bit, but several more nights we still don’t have the feeling we had in the store.
The owners (a father and son) have each offered a different resolution, and here’s where I’m torn. The first suggestion is to swap the coils out for the type they used previously, which are an inch shorter and will allow the middle latex layer the room it’s supposed to have in the cover. The second suggestion is to use two covers to convert the coils and first layer into the other hybrid mattress, then cover the top extra-soft layer making it a topper: this basically reproduces the jerry-rigged setup I tried and liked in the store.
Obviously, the latter seems like the surer bet, but I would prefer one integrated cover to make a single-piece mattress. I’m also still wondering whether somehow the top layer isn’t actually extra soft, since even after unzipping and de-compressing the middle layer, I’m still getting pressure on my shoulder throughout the night.
The set-up I tried in the store really did feel good so I don’t want to give up. If I have them switch to the shorter coils, I’m taking some risk in how it will feel, but I like the idea of switching to the design intended for the integrated cover. On the other hand, the mattress-plus-topper configuration should be exactly what I liked, but feels like a compromise somehow. Any thoughts?