Hello. I hope someone can help with an issue. In March 2021 we ordered a Cabinet Bed to use as a guest bed in a multipurpose room. It was supposed to have a queen-sized tri-fold memory foam mattress but the foam has virtually no give and it does not soften no matter how long you lay on it. Iāve never felt foam this firm and canāt imagine it being used for anything other than a substitute for box springs. Our guests, as well as ourselves, find it impossible to sleep on so we have to put an air mattress on top to use it. Unfortunately, although the bed is still under warranty the seller retired and closed their stores and told us they didnāt believe the manufacturer could help. We also live in a rural area in far western KY so there isnāt anything available locally.
I was hoping to purchase a talalay latex topper or find a company who could make a new mattress for it. (The topper would need to be lightly rolled for storage in the same room). The primary users of the Cabinet Bed are under 220 lbs and are side and back sleepers. All of us prefer to sleep āonā a bed rather than āinā it and like beds that are springy and soft. I understand there is no way to make the Cabinet Bed as comfortable as a real bed, however, weād like it to at least not be painful to sleep on. As an example of our sleeping preference, our personal bed is the āStephanieā by Sterling Mattress. I believe it is constructed of 1.5" of 4 Lb memory foam, 1.5" of 3 Lb Energex, and 1" of 2.3 Lb foam over the coils. We found it a bit too hard so the company added 2" of traditional egg crate as the top layer. (We also find the upholstery foam of our older sofa comfortable to sleep on).
Suggestions regarding the thickness and type of topper are appreciated as well as who could make a replacement mattress for us and what material would be best used.
TIA