Hi pdunc,
Yes this is correct.
This would certainly be “some” risk if you are purchasing the pillow online from a merchant that doesn’t have a return policy.
A suitable pillow is an essential part of good alignment for the head and neck and upper body because the gap between the head and the mattress and the curve of the cervical spine needs to be supported just like all other parts of the spine. Like mattresses … there are certain “needs” that depend on body type and sleeping positions but with pillows, personal preferences play a more important role because the face is much more sensitive to textures, temperature, smells, and other more subjective “feel” based properties of a pillow. There is more about choosing pillows in the pillow thread here.
Yes … I still sleep on the regular Lanoodles pillow although I don’t have the pure performance version with an adjustable fill (mine has the regular fill).
I am a back and side sleeper but I am closer to the “I can sleep on anything” than the “princess and the pea” end of the range so I don’t have any issue with either sleeping position on my Lanoodles pillow (or many other pillows as well) and outside of possible a little bit of “scrunching” or repositioning when I turn to my side I don’t need to readjust it over the course of the night and the lanoodles “flow” enough to provide me with both the comfort and support that I need. I would keep in mind though that your own specific needs and preferences may be different than mine.
If you are considering one of their pillows Cozy Pure would be a more reliable source of guidance than I would and I would probably have a more detailed conversation with Cozy Pure so that they can provide you with more information and suggestions about which of their pillows would have the best chance of success based on their experiences with other customers that are similar to you.
I would think you could adjust each side yes but I don’t have any personal experience with their contour pillow so I would ask Cozy Pure when you talk with them.
Phoenix