Latex Mattress - Mendocino From Custom Comfort Mattress

I am currently seeking to replace my current bed which is a latex hybrid (high density foam is the core “wear” layer and latex is the comfort layer.

I have decided to go with a Latex Bed as I like the feel of my current bed as well as its durability.

I think I am going to go with the Mendocino Mattress from Custom Comfort which is a local small chain in Southern California with its own factory.

I know that it is not the least expensive option but I like buying in a local store with good service. The store itself as well as the mattresses seem to be well reviewed.

Here are the specifications - I checked and they use Dunlop

At the moment I wouldn’t be getting one of their toppers but I would have the option to get one if I wanted to adjust the feel of the bed.

The bed is fully reversible and so the various layers just repeat themselves after the “core” layer

Any further questions I should be asking?

There is a very similar model - the Napa and the difference is that Layer 2 is "Exquisite Quilting (not wool) and Layer 3 is natural wool. The sales person said that Mendocino with two layers of wool had perfect temperature and moisture absorption.

Here are the layers for the Mendocino and the layers are repeated after the core so that the mattress can be flipped periodically.

Layer One - 100% ORGANIC COTTON STRETCH FABRIC

Natural material upholstery allows for a flexible, breathable sleeping surface.

Layer 2 - NATURAL WOOL

Naturally hypoallergenic, and temperature-regulating. This eco-friendly material keeps you warm in the winter and cool in the summer.

Layer 3 - NEEDLE PUNCH WOOL

A simple process converts 1.4 lbs. of this natural fiber into dense dry-felted protective batting. Eco-friendly and breathable.

Layer 4 - QUILTABLE LATEX

Filled with all-natural latex rubber for a soft, breathable, body-conforming feel that keeps you cool while you sleep.

Layer 5 - QUILTED BACKING

Brings the cushion layers of support together for no-shifting, lasting, consistent comfort.

Layer 6 - ALL-NATURAL LATEX PADDING

2” of plant-based, non-toxic material on both sides of the core. This padding is naturally hypoallergenic, antimicrobial, mold, and dust mite resistant.

Layer 7 - ALL-NATURAL LATEX CORE

6” core made exclusively from 100% natural latex rubber that comes directly from the sap of rubber trees. This toxic-free, body-conforming, non-allergenic

Hey amarante!

That’s a solid, thoughtful choice! Custom Comfort is a reputable Southern California manufacturer, and the Mendocino’s construction shows a clear focus on natural materials and long-term durability. A fully flippable all-latex design with dual wool layers and organic cotton ticking is a great setup if you like the feel of latex and want consistent performance over time.

You’ve already asked the right questions, but a few others you might consider before finalizing:

  • Confirm the latex type and firmness: You mentioned it’s Dunlop - I’d ask whether all layers (including the quiltable latex) are Dunlop and what the approximate ILDs are for each (if that’s useful information for you, of course).
  • Check the quilting differences: The salesperson’s point about temperature and moisture regulation with dual wool layers is valid, but you may want to confirm if there’s any noticeable difference in surface feel or firmness compared to the Napa model.
  • Ask about maintenance and rotation: Since it’s flippable, clarify how often they recommend flipping or rotating to maintain even wear.
  • Verify return/exchange options: Even though Custom Comfort makes high-quality beds, it’s always good to know how flexible they are if the feel ends up slightly different than expected.

Overall, it sounds like you’ve done your research and are choosing a mattress that aligns with both your preferences and values: natural materials, good craftsmanship, and a local company with service you can trust.

NikkiTMU

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Thanks for your prompt and thoughtful response.

As I wrote, that it is a local company is worth my paying a premium price as I know it isn’t the cheapest option

Regarding your points

Confirm the latex type and firmness: You mentioned it’s Dunlop - I’d ask whether all layers (including the quiltable latex) are Dunlop and what the approximate ILDs are for each (if that’s useful information for you, of course).

I did confirm that all layers are Dunlop and from their own source where the trees grow and they evidently control the process to make sure it is all “organic”

  • Check the quilting differences: The salesperson’s point about temperature and moisture regulation with dual wool layers is valid, but you may want to confirm if there’s any noticeable difference in surface feel or firmness compared to the Napa model.

I did ask about the difference between the two wool layers in the Mendocino and the quilting and one layer in the Napa and the person said that the two layers of wool would provide slightly better temperature and moisture control. Since I sleep “warm” I like the idea of better temperature control.

ETA - I think I did ask the salesperson about how two wool layers as opposed to one wool layer and a quilted layer impacted the feel of the comfort layer and I think he said it would make it feel slightly softer but not significantly. My current construction is wool over latex as the comfort layer but probably only one layer of wool. When I bought my current mattress I knew something about construction but didn’t think to ask that.

ETA - I did read about the ILD but got way confused about how it would actually impact the feel or longevity - my brain fogged over in a way similar to when I asked a nuclear physicist about his current project.

  • Ask about maintenance and rotation: Since it’s flippable, clarify how often they recommend flipping or rotating to maintain even wear.

I asked about flipping and he then asked about my sleeping habits. He said based on it being principally slept on by me that once a year would be fine. He did say they offered a bed flipping service for a nominal charge since the latex beds are so heavy but I live in a full service building with maintenance guys who are happy to help me with this kind of stuff because I tip generously when they help me.

  • Verify return/exchange options: Even though Custom Comfort makes high-quality beds, it’s always good to know how flexible they are if the feel ends up slightly different than expected.

I am probably not the princess to feel the hidden pea :rofl: but this is their guarantee. I am not sure how this kind of adjustment would work so I am not relying on it too much - and in the meantime do you get a cheap loaner mattress while your actual mattress is adjusted.

I suspect that they would suggest one of their toppers and perhaps send over an assortment to test.

I can clarify with them when I speak to them. I am not in a super rush to get a new mattress as my current mattress is fine but I like to research ahead so that I don’t feel forced to buy something in a panic.

Purchasing a mattress is a personal investment in your nightly well-being. We want to make sure it’s the best fit for you. So, we offer a 365-Night Comfort Guarantee. If within a year you’d like your bed to be a little firmer or a little softer, we’ll happily provide needed adjustments. Feel confident knowing you’ll sleep your best for years to come.