Latex Mattresses

OK so I finally out a mattress and have had it for a few weeks. So I figured I would report in as well as ask some questions.

I decided on the Rocky Mountain Talalay Latex Mattress with 16 IDL top layer over firm (35 IDL I think) bottom layer.

Customer Service of Rocky Mountain Mattress before I got the mattress was not good. They didn’t/couldn’t tell me where the mattress was or when it would be delivered. When it did finally get delivered the delivery guys left it just laying outside my apt (inside the gate but still on the outside street part of apt building). Yes they left a $1300-1400 purchase just laying around. I don’t work and am home all the time so luckily I saw it very soon after it was delivered when I took my dog out (no they didn’t ring the door bell).

The Mattress itself is comfortable and uncomfortable and this is where I need your help. When first lying on the mattress it is really comfortable & soft and has a firm but somewhat bouncy feel that you described. All those things I love about it. The problem occurs after a night of sleeping. I wake up with pain :(. What kind of pain? Pain in my lower back (which hasn’t been a problem for me) and added pain in my upper back (which is always a problem for me). Pain in my shoulder and in my hip. I like a soft mattress but is a soft mattress making it painful? Or is the mattress too firm so that it is causing me pain because my spine isn’t aligned right or my hip doesn’t sink in enough?

Before I return the mattress I want to know what I might do to remedy this problem. Right now the mattress is on a wood platform with no foundation. Should I get one of the foundations you talked about here: Post #1
Or should I get an overlay such as latex or memory foam?
Or should I do both?
I realize that those are different takes but I’m not sure exactly what to do?

PS Customer Service since I have the mattress has been good as they are willing to work with me whether I return it or give me a price break on an overlay if that is what I decide.