Macy's Salesman Switched Purchased Mattress

[phoenix]

Hi vaesther,

I apologize for the long post, but hope you can offer some information about this mattress. I want to cancel this purchase based on principles alone, however I am reluctant to go through another purchase. Yet this is a mattress I have not tried and I am anxious about the outcome. I do not have a $1000 to throw away. Please help.

If the mattress that is due to be delivered is a completely different mattress from the one you ordered I personally would call and cancel the delivery. It certainly doesn’t appear to fit your criteria for a firm mattress.

I would also read the mattress shopping tutorial here and the mattress shopping guidelines here because I would also suggest avoiding stores like Macy’s or any of the major brands or any brand or store where you aren’t able to find out the specifics of the materials that are inside a mattress that you are considering (see this article).

Phoenix