Hi Rawr,
Welcome to the MattressUnderGround.
This is a question that frequently pops up. Below are a couple of recent responses involving a response to your answer.
Since you mentioned @Sleep_EZ, they are excellent at responding in more depth regarding their products.
While there is no simple answer as mattresses do require a bit of maintenance and care, and the two do go hand in hand, combined with the physical profiles of the sleepers using the mattress.
This is an excellent summary of mattress maintenance and longevity. Mattress Longevity
Hi Rawr and welcome to the forums and thanks for the order! I know you want to hear from actual customers, so hopefully you’ll get some good responses from others, but I figured I’d chime in to give you a reasonable idea of what to expect. Ideally, you won’t need to replace any layers until the mattress is 15 years old or more. It’s normally the top layer that breaks down first, so hopefully in 15 years you can just buy a new top layer of soft Talalay and get another 5-8 years out of the mattress before you need to replace the second medium Dunlop layer.
Just for reference, most of the time when customers contact us with body impressions or sagging issues and the mattress is 10 years old or less, it turns out the foundation has broken down and the latex is just fine. Sometimes, it turns out the foundation has broken down AND the latex has taken body impressions because the lack of support from a proper foundation has caused the latex to break down sooner than normal.
Please also note that synthetic foams and poly-foams are man-made and contain preservatives, bonding agents, and other harmful chemicals that keep them from crumbling over time, but latex doesn’t have any of these things, and latex will start to dry out and crumble a bit around the edges. This normally happens when the mattress is 8-10 years old or more. This is perfectly normal and not indicative of a manufacturer’s defect, and not an indicator that the mattress or layers need to be replaced. The warranty doesn’t cover this, just FYI. It’s really when the layers take body impressions that you want to contact us for warranty check instructions.
On mattress longevity, a sturdy bed frame can help a lot. I’m a furniture technician and many clients have called me to go see their beds caved in. It’s often about the center’s support. In many cases, I replace wood with metallic, and if there’s no center stand, I install it. More about mattress longevity and maintenance is available in this article: https://betterhomeswithselina.com/mattress-longevity/
Hi Jakoreso and welcome to the forums and thanks for backing me up on this! Yes, I’m really surprised at how many customers have improperly supported mattresses. I’ve talked to customers that say things like “they’ve returned several mattresses this year because they all started sagging within just a month or two.” At that point, I always recommend they replace the foundation, but it just makes me wonder how many warranty claims and returns can probably be avoided if there were more awareness on the importance of a good foundation.