Hi Matt#15,
While I don’t have any personal experience with their mattress … Memoryfoamcomfort is a member of this site which means I think highly of them and I believe they compete well with the best in the industry in terms of their quality, value, service, and transparency. Alll of their mattresses use high quality materials and there are no lower quality materials or weak links in any of them.
I would be very cautious about using someone else’s experience on any mattress (either positive or negative) as a meaningful source of guidance about how a mattress will feel for you because firmness and softness is very subjective and relative to different people (a mattress that feels firm for one person can feel soft for someone else) and each person can be very different. A mattress that is a “perfect” match for one person in terms of PPP (Posture and alignment, Pressure relief, or Personal preferences) may be completely unsuitable for someone else to sleep on … even if they are in similar weight ranges. Using other people’s mattress reviews or experiences as a meaningful source of research and information can often be more misleading than helpful (see post #13 here).
Having said that, hopefully any of the forum members that have purchased from them will see your post and share their comments but in the meantime a forum search on MFC or on memoryfoamcomfort (you can just click the links) will bring up some comments and feedback about them as well.
There is also more about the different ways to choose a suitable mattress (online or local) in post #2 here that can help you minimize the risks involved with each of them and there is also more about the most important parts of the “value” of a mattress purchase in post #13 here that can help you make more meaningful comparisons between different mattresses based on all the criteria that are most important to you.
Phoenix