My Nest Alexander Hybrid is uncomfortable

[phoenix]

Hi hotpancakes,

Welcome to the Mattress Forum!

I purchased a Nest Alexander Hybrid Medium four days ago,

Congratulations on your new mattress!

and I’m finding the mattress to be uncomfortable. In particular, I feel pressure on my hip while I lie down, though I also wake up with back pain. I’m finding that I toss from one side of my body to the other at night because of this hip pressure.

I’m sorry you’re having some discomfort adjusting to your new mattress. To be fair to both you and the mattress, it will generally take a few weeks for you to adjust to your new mattress, and the mattress to “adjust” to you. The mattress itself will tend to lose a bit of its “false firmness”, and your body will tend to adapt and lose some of its “learned alignment” from your previous mattress. How much this changes, and how fast, is of course very individualized, but it is normal. The forum is littered with hundreds of examples of people becoming much more comfortable after a week or two on their new mattress, regardless of brand/style/personal somatotype.

But be that as it may, here is some information about the many different symptoms that people may experience on a new mattress and some of the most common causes behind them in post #2 here that may be helpful. Issues with your hips being uncomfortable when sleeping upon your side can be from both a product that is too hard or too soft, and unfortunately I can’t diagnose this for you via an online forum, and it is entirely too soon in your adjustment process to put too much emphasis behind your results after four days.

If after a month you still find the mattress uncomfortable, Nest does allow for ether a return or an exchange, so it’s good that you chose a company with such a policy, just in case things don’t turn out as well as you had hoped. If you do come to that point, I would recommend a phone with them directly to discuss your concerns.

You didn’t mention what you are using under your mattress. As this can contribute to the performance of the mattress, you’ll want to make sure that it is a firm and flat surface, and that there is adequate center support. If you are using a slatted network, Nest recommends no more than 4" between the slats.

I’ll be interested in learning about your progress and if you do begin to adjust to your new mattress or if you end up initiating a change, and of course any other questions that you may have.

Phoenix