My quest for the right mattress.

I hope I didn’t post this in the wrong place, but I thought it would be helpful to buyers. I recently replaced a very old innerspring cheapish queen with a King mattress. I was initially interested in the ease of bed in a box as I was moving and really didn’t have time to get to a store. I ended up buying one of the most expensive mattresses from Helix called the midnight lux. I bought this because many, many “review sites” said it was the best of the bed in a box mattresses. Basically it’s a hybrid inner spring with a layer of poly and memory foam on top. Initially it felt great and I was very happy. However, 2 weeks into owning it there were indentations where I would sit up at night reading! 2 weeks! It made sleeping on the area very uncomfortable and I was absolutely shocked and very angry given the cost of this and immediately requested a return. I have seen this brand mentioned on this forum, and I just wanted would-be buyers to know how low quality they are. Clearly the memory foam and / or poly is very low quality and has poor durability. On the tag it says the bed is actually Brooklyn bedding made in Arizona, so Helix isn’t even a real mattress factory despite misleading statements on their website. I would be wary of BB after this experience. Anyway, using all the information I learned from this website I bought an all Latex king from Flexus FOR LESS MONEY THAN THE HELIX. 3inch x4 pieces (soft talalay, medium dun, firm dun and x firm dun). So far it’s been great as far as support. The feeling is so very different from memory foam that I’m still getting used to it (owned less than a week). It seems to be just right. Thank you for the time, expertise and information to help me make the best informed decision for a relatively expensive purchase.

-edited for clarity.

Hi Royalty.

Welcome to our Mattress Forum. :slight_smile:

Thank you for sharing that experience. We are glad Flexus has come through and you’re finding comfort and support on your new mattress.

Did you purchase the Helix mattress directly from the manufacturer? Or through a third part vendor?

NikkiTMU

I bought directly from Helix. I will say they were fairly responsive and I am supposed to soon receive a refund. One caveat is that they are somewhat notorious for offering a topper to “fix” the issue. On the BBB people have complained that this is to “run out the clock on their 100 night sleep warranty.” Personally speaking, there is no way a topper would fix a worsening indentation and I declined this intervention.

Thank you for the warm welcome.

Hi Royalty.

Thanks for the additional information. You are exactly right. A topper is not ever the solution to a sagging mattress. I am, again, sorry to hear of that unfortunate experience and hope you enjoy your Flexus for many years to come!

NikkiTMU

Thanks for the review concerning Helix mattress, the midnight lux. It’s always helpful to read real reviews and not sponsored.