Hi whitesox20,
Welcome to the Mattress Forum!
You bring up quite a few points, so I think the best way for me to assist you is to suggest to you a more efficient/objective way to select a mattress, and being with a “tabula rasa”, at least as it relates to shopping for a mattress.
First of all, you bring up very valid concerns about “reviews” and “review sites” in general (which really tend to be more revenue sites than accurate disseminators of objective information). While other people’s comments about the knowledge and service of a particular business can certainly be very helpful, I would always keep in mind that you are the only one that can feel what you feel on a mattress and I would be cautious about using anyone else’s suggestions, experiences or “reviews” on a specific mattress (either positive or negative) or “review sites” in general as a reliable source of information or guidance about how you will feel on the same mattress or how suitable or how durable a mattress may be for you. In many if not most cases they can be more misleading than helpful because a mattress that would be a perfect choice for one person or even a larger group of people in terms of comfort, firmness, and PPP may be completely unsuitable for someone else to sleep on (even if they are in a similar weight range). In other words … reviews or other people’s experiences in general won’t tell you much if anything about the suitability, quality, durability, or “value” of a mattress for any particular person (see post #13 here).
While some consumer reviewers are certainly well meaning and because most reviews aren’t relevant to anyone but the reviewer and can be “influenced” so easily and in so many ways, for the most part (with only few exceptions) mattress reviews are a classic example of garbage in / garbage out even though the “garbage” may be well meaning and true to the experience of the person writing the review.
As for selecting a mattress, the focus of this site is teaching people “how” to choose a mattress, as it’s not possible to make specific suggestions or recommendations for either a mattress, manufacturers/retailers, or combinations of materials or components because the first “rule” of mattress shopping is to always remember that you are the only one that can feel what you feel on a mattress and there are too many unknowns, variables, and personal preferences involved that are unique to each person to use a formula or for anyone to be able to predict or make a specific suggestion or recommendation about which mattress or combination of materials and components or which type of mattress would be the best “match” for you in terms of “comfort”, firmness, or PPP (Posture and alignment, Pressure relief, and your own Personal preferences) or how a mattress will “feel” to you or compare to another mattress based on specs (either yours or a mattress), sleeping positions, health conditions, or “theory at a distance” that can possibly be more reliable than your own careful testing (hopefully using the testing guidelines in step 4 of the tutorial) or your own personal sleeping experience (see mattress firmness/comfort levels in post #2 here).
I’d suggest you start your research by reading the mattress shopping tutorial here and two of the most important links in the tutorial that I would especially make sure you’ve read are post #2 here which has more about the different ways to choose a suitable mattress (either locally or online) that is the best “match” for you in terms of “comfort”, firmness, and PPP (Posture and alignment, Pressure relief, and your own Personal preferences) that can help you assess and minimize the risks of making a choice that doesn’t turn out as well as you hoped for and post #13 here which has more about the most important parts of the “value” of a mattress purchase which can help you make more meaningful quality/value comparisons between mattresses in terms of suitability (how well you will sleep), durability (how long you will sleep well), and the overall value of a mattress compared to your other finalists based on all the parts of your personal value equation that are most important to you (including the price of course and the options you have available after a purchase if your choice doesn’t turn out as well as you hoped for).
Outside of PPP (which is the most important part of “value”), the next most important part of the value of a mattress purchase is durability which is all about how long you will sleep well on a mattress. This is the part of your research that you can’t see or “feel” and assessing the durability and useful life of a mattress depends on knowing the specifics of its construction and the type and quality of the materials inside it regardless of the name of the manufacturer on the label or how a mattress feels in a showroom or when it is relatively new so I would always make sure that you find out the information listed here so you can compare the quality of the materials and components to the durability guidelines here to make sure there are no lower quality materials or weak links in a mattress that would be a cause for concern relative to the durability and useful life of a mattress before making any purchase.
In its simplest form … choosing the “best possible” mattress for any particular person really comes down to FIRST finding a few knowledgeable and transparent retailers and/or manufacturers (either locally or online) that sell the types of mattresses that you are most interested in that are in a budget range you are comfortable with and that you have confirmed will provide you with the all the information you need about the materials and components inside the mattresses they sell so you will be able to make informed choices and meaningful comparisons between mattresses and then …
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Careful testing (hopefully using the testing guidelines in the tutorial) to make sure that a mattress is a good match for you in terms of “comfort”, firmness, and PPP … and/or that you are comfortable with the options you have available to return, exchange, or “fine tune” the mattress and any costs involved if you can’t test a mattress in person or aren’t confident that your mattress is a suitable choice.
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Checking to make sure that there are no lower quality materials or weak links in a mattress you are considering relative to your weight/BMI range that could compromise the durability and useful life of the mattress.
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Comparing your finalists for “value” based on #1 and #2 and all the other parts of your personal value equation that are most important to you.
As you’re considering online mattresses, when you can’t test a mattress in person then the most reliable source of guidance is always a more detailed phone conversation with a knowledgeable and experienced retailer or manufacturer that has your best interests at heart and who can help “talk you through” the specifics of their mattresses and the properties and “feel” of the materials they are using (fast or slow response, resilience, firmness etc.) and the options they have available that may be the best “match” for you based on the information you provide them, any local testing you have done or mattresses you have slept on and liked or other mattresses you are considering that they are familiar with, and the “averages” of other customers that are similar to you. They will know more about “matching” their specific mattress designs and firmness levels to different body types, sleeping positions, and preferences (or to other mattresses that they are familiar with) than anyone else.
You mentioned you like a good value (me too!). While price is certainly important of course, the “value” of a mattress purchase is what is most important and price is just one of many factors that can affect the “value” of a mattress purchase. There isn’t a “formula” that can be used to assess or “calculate” the value of a mattress because there are so many different variables and criteria involved that can affect the price of a mattress that can each be more or less important to some people and not to others who may have completely different criteria or definitions of “value”. The value of a mattress purchase is also relative to how a mattress compares to the other finalists you are considering or to other mattresses that are available to you in your area (or online if you are also considering online options). There are many reasons that a mattress that may be “good value” for one person or in one area of the country may not be good value for someone else that has very different needs and preferences or that lives in a different area. There is more about the 3 most important parts of the “value” of a mattress purchase in post #13 here which can help you make more meaningful quality/value comparisons between mattresses.
Regarding the online mattresses you mentioned, they are all products listed in post #2 of the Simplified Choice Thread here, so their specifications are easy to find and compare to the durability guidelines I linked to earlier in this reply.
I can offer a few more specific comments on the models you mentioned.
The TitanFlex is a very durable and high quality 4 lb polyfoam which has a resilience similar to latex. Whether or not you would like this feel of course is subjective, so like with any online purchase you’d want to become familiar with any potential return/exchange policies, should your choice not turn out as well as you had hoped.
There are some comments about edge support within foam mattresses in post #2 here and the posts it links to.
See my earlier comments about mattress “value” as well as my link above about edge reinforcement systems in foam mattresses.
It’s wonderful that you know someone who enjoys this mattress, but that should have no bearing on whether or not it is an appropriate choice for yourself (see thoughts earlier in this post regarding “reviews”).
Read about the specifications of the product and make your decision based upon that information.
You can read earlier in my linked information in this post about the lack of importance you should place in “review sites”. Regarding Nectar, you may perform a forum search here (just click on the link) and it will bring up more information about them. As for fulfilment complaints, I too have run across similar issues and concerns from industry professionals regarding this, and combined with the specifications of the product I would advise caution with this particular product.
I hope all of that information is helpful to you.
Phoenix