Hi digitldave11,
Giving it a little time is usually the best approach with a new mattress but there are also some suggestions in post #2 here which may be helpful.
If it’s still too firm after that (or if you can’t wait that long) then the first step would be a call to Magic Sleeper to go over your options.
While your mattress certainly uses high quality materials … the specs seem indicate that for many (but not all) people it would be on the firm side.
When you go back to “re-test” mattresses I would test as carefully and objectively as possible using the testing guidelines in the tutorial post so your testing has the best possible chance of predicting your sleeping experience and I would let your body tell you what you need to know much more than the specs of the mattress.
Depending on your sensitivity, the accuracy of your testing, your frame of reference, and whether the mattress has broken in … it’s not unusual to feel that a new mattress is firmer than you experienced in a showroom. Some of this is also part of the nature of more subjective experiences (see post #2 here).
Phoenix