Wanted to share back to this fabulous forum. Invaluable resource as we tried to solve our mattress conundrum.
Will start with the caveat - this is our review and everyone does need to heed the advice found all across this forum. Every body is unique to the owner and there is no one perfect recommendation or mattress.
But I do want to give kudos to Sleep EZ - both the product and the experience.
Briefly - we spent a while looking at various options … foam, hybrid, and latex. Even horsehair was up for consideration. And we have good fortune to live in an area where we got to test a number of configurations, materials and makers.
We become focused on latex for a few reasons - durability, configurability and sleep feel. It became obvious that ordering online was going to be the best approach, despite our hesitancy with the approach. Knowing that most all mattresses come with a warranty (that isn’t very useful as it is a workmanship warranty vs. comfort) and some firms do offer sleep-tests where we could send back a mattress, but with some conditions (who pays for shipping, do we get money back or just ability to get a replacement from that firm’s product line, etc.).
We began to look closely at Sleep EZ, and reached out via phone to them a few times. Each time we got good answers, and felt assured that they wanted us to get to the best outcome (good sleep!) without forcing a sale.
Finally ordered a split king setup to deal with the differences we had between husband and wife. Process was easy and within a week or so we had boxes show up.
Setup was easy (we went adjustable bed, knowing we could put the base directly onto our existing bed frame and the small box-spring/bases we had from our Saatva - turns out the combo got us to a perfect mattress height).
The first night’s sleep was sublime! Over the course of the first week we both felt we had made the right decision. I felt I might have gone too firm on the top Talalay layer and the process of ordering a new 2 inch layer in a different firmness was straightforward.
We’re really pleased with everything. SO appreciative of the Mattress Underground team and the rest of you in the Forum community. Felt we needed to “give back” and share a perspective and wish everyone a great night’s sleep!
Tom and Michelle