Hi arthur_k,
Congratulations on your new mattress 
As you know from your reading here I think you made a great quality/value choice and I’m also looking forward to your comments and feedback once you’ve received it and have had the chance to sleep on it for a bit.
@mdgail,
While other people’s comments or reviews about the knowledge, service, and guidance of a particular business can certainly be helpful … I would avoid using other people’s experiences or reviews on a mattress (either positive or negative) or review sites in general as a reliable source of information or guidance about how you will feel on the same mattress or how suitable or how durable a mattress may be for you and in many if not most cases they can be more misleading than helpful because a mattress that would be a perfect choice for one person or even a larger group of people may be completely unsuitable for someone else to sleep on (see post #13 here).
You will find hundreds of “different perspectives” about the Tuft and Needle mattress throughout the forum so I’m not sure why one more would make any difference for you especially if you have already decided that you don’t like the Tuft & Needle mattress … even though as far as I know you’ve never slept on it. This topic includes many of them and a forum search on Tuft Needle will bring up many other comments and feedback about them as well.
You will find that people can have very different preferences from each other (just like with food, shoes, clothing etc) so one person’s preferences or opinions about a particular mattress or the parts of each person’s personal value equation that are most important can be very different from someone else.
Phoenix