Please help with lower back/hip pain

I wish I knew of this forum BEFORE I purchased a new mattress.

I am hoping you can help me, I bought a bed from Sears back in January, after about 2 months I gave up on it because I kept waking up numb (I’m a back & side sleeper). This was a firm mattress, I’m not sure of the coil count.

We were happy that they provided a 90 day one time exchange, so because the previous mattress seemed too firm we decided to go with a more plush option. The Simmons Beautyrest Harmony “Chopin II” Comfort Top"

Now I am in Canada, I’m not sure if this at all makes a difference but here are the specs from online:
Chopin II: Simmons® Canada has been helping people sleep better for over 120 years. By continuously improving the quality of their mattresses, they improve customers’ lives. Since 1891, Simmons® has been manufacturing and selling top-quality bedding products that utilize innovative technology to help Canadians get a good night’s sleep.W- 0187242

8" Patented Evolution Non-Flip Pocket Coil construction
King with 1078 Pocket Coils
13¾ gauge (Firm), 15½ gauge (Plush)
3 Quilt layers: 2 layers of 1" AirCool Foam, Silk Fibre
5 Comfort Layers: 2" Plush Comfort Foam, 1" Support Foam, ½" GelTouch Foam, ½" Air Cool Memory Foam, ½" Energy Foam
Ventilated AirCool Beauty Edge Foam Encasement
Mattress is 15" high and Box Spring is 9" high
100% Polyester
10 Year Non-Prorated Warranty
Made in Canada - of domestic and imported components

Since day 1 I’ve been waking up with lower back pain and hip pain. The pain will go away after a few hours of being awake and up. But as soon as my body hits that mattress I can feel it slowly creep up but I tried to make it work, it’s been 4 months and I think the adjustment period is done, no change and I toss and turn to try and relieve the pain with no success.
I called sears yesterday, they are basically saying it’s not their problem. I’m hoping to try again but in the meantime, how can I make this mattress firmer (which I assume is what I need) in the lower back/hip?

thanks in advance.

Hi ohmykitty,

I also wish that you could have found us before you made your purchase as well.

Unfortunately the specs you listed don’t contain any meaningful information about the quality or durability of the materials in your mattress (see this article) but with major brands it would be safe to assume that the comfort layers in your mattress use lower quality materials that would tend to soften and break down prematurely. The specs of a mattress also won’t tell you much about whether a mattress is a suitable match for you in terms of PPP and are only useful to assess the quality and durability of the materials and components in a mattress.

While it’s not possible to “diagnose” mattress comfort issues on a forum because there are too many unique unknowns and variables involved that can affect how each person sleeps on a mattress in terms of PPP (Posture and alignment, Pressure relief, and Personal preferences) or any “symptoms” they experience … there is more about the most common symptoms that people may experience when they sleep on a mattress and the most likely (although not the only) reasons for them in post #2 here.

There is also more about primary or “deep” support and secondary or “surface” support and their relationship to firmness and pressure relief and the “roles” of different layers in a mattress in post #2 here and in post #4 here that may also be helpful in clarifying the difference between “support” and “pressure relief” and “feel”.

These posts are the “tools” that can help with the analysis, detective work, or trial and error that may be necessary to help you learn your body’s language and “translate” what your body is trying to tell you so you can make the types of changes that have the best chance of reducing or eliminating any “symptoms” you are experiencing.

Having said that … based on your description the most common reason for lower back pain is a mattress that is too soft and if I had to guess I would say that it sounds more likely that your mattress is too soft than too firm. While it’s fairly simple to “fix” a mattress that is too firm by adding a topper … it’s generally much more difficult to fix a mattress that is too soft because the best solution would normally be to remove the layers or components that are too soft and replace them with firmer or thinner layers. Having said that … there are some suggestions in post #4 here that may be helpful for a mattress that is too soft at least on a partial or temporary basis.

I would also check the support system under your mattress to make sure that there is no flex or sagging under your mattress which could also contribute to the issues you are experiencing as well. You can check to make sure that the support system is providing suitable support for your mattress by putting the mattress on the floor to see if there is any noticeable difference (and there shouldn’t be).

If none of the suggestions help or help “enough” for you to sleep well on your mattress … then you may need to start over again by selling your mattress and purchasing a new one that is more suitable for you or if there are no other alternatives and as a last resort before disposing of the mattress completely you could also try “mattress surgery”.