Almost a year ago I realized why my mattress had become less comfortable and that was that the mattress had sagged and springs were poking through as well. Some months later I realized I could just flip it over so I did. While slightly better, it’s still got bad spots I can’t sleep on and I’m pretty much confined to one side of the bed.
Upon this discovery I was looking up mattresses and found Zinus. Several months go by and here I am. I finally have some money to use towards a new mattress and I’ve been considering all kinds of sites to order from, including Zinus. I’ve seen a lot of dislike here for the company (mostly, if not all from Phoenix). Is this an indication that it’s recommended to avoid Zinus at all costs – no matter the budget? If so, please explain the precise reason.
As for preferences/needs I live in a very hot and humid part of the US so I don’t want a bed that will get really hot. I’ve never had anything but spring beds in my life as far as I know. I’m not opposed to getting something with foam. I don’t really care as long as the new bed is enjoyable.
Aside from the weather I think my preference is side-sleeping since I tend to do that a lot when I’m conscious but when I wake up I’m almost always on my back or side. I’m 6’3" 350 lbs. and looking for a Queen size bed, no compromises on size.
I also need to replace the bedcover because of the holes the springs poked through the old one and I need sheets too. I want to get percale replacements because I really like percale sheets. Finally I need a bed frame, preferably one with storage underneath that can have a mattress set right on top of it. Once again, the selections of metal frames from Zinus are appealing.
With all of that said I have a budget of about $400 (including shipping). I’m okay with having to wait a little bit to slowly collect the funds to purchase the mattress, sheets and frame. After doing some reading I’m also considering a protector.
So far as far as mattresses and frames go, these are the things I’ve done some research on and considering:
LUCID Queen Hybrid Mattress - $330
Olee Sleep 13 inch Galaxy Hybrid ($299)
Olee 13" galaxy Euro Box Top Spring ($270)
Signature Sleep 13" Pillow-Top ($315-399)
(This one was $399 when I first saw it and it dropped to $329 the next day. I saw reviews indicating it was $315 at some point. When I saw it at $329 it was on backorder. Within the same day it disappeared and the only remaining options are $790. Obviously it should be back for the proper price one day).
Classic Brands Gramercy Euro Top Hybrid 14-inch ($331)
FlexusComfort Max Rest Double Regular Top ($225) - 5% off from MU
Beloit Mattress Majestic Plush Top ($304) - 5% off from MU
Beloit Mattress Innerspring Majestic Flippable ($364) - 5% off from MU
Zinus 14 inch gel-infused Hybrid ($370)
Zinus Mint Green Foam Hybrid Spring ($186) *
Zinus Steel Elite 14" SmartBase Frame ($131) *
Zinus Steel Premium 18" SmartBase Frame ($100) *
Zinus Steel Deluxe 16" SmartBase Frame ($106) *
- I can get 10% off orders from the Zinus website.
Just noticed too that Olee has a wider selection of frames which also have a lower minimum price: https://oleesleep.com/shop/bed-frames/bed-frames.html
(The frame height depends on the height of the bed.)
I’ve contacted Linenspa which were completely unresponsive. Their website claims they get back to you within 24 hours and it’s been several days. I also contacted them through a twitter private message a few days after that and they haven’t even read it (or have read notifications disabled).
I contacted Zinus in the past and they responded in a day or two but this time it’s been days and they haven’t responded. My last contact with them was to ask about foam density which they claimed was “proprietary” and wouldn’t answer me on. This time it was basically the same question as in this thread.
I contacted Sleep Signature and got a reply from DHP which was very simply “Thank you for contacting us, we suggest a gel memory foam mattress, this type of mattress will keep you cool.”
To be fair I contacted Zinus on Labor Day and Linenspa a few days before that. It’s possible that they haven’t gotten back due to that weekend. Update: I see Linenespa replied on Twitter and they were actually very polite and well-spoken where other companies seemed to have flawed English. Zinus got back to me as well but seems to think that I have one of their products and is asking for pictures, proof of purchase and other information even though I made it clear I was looking to buy.
I contacted Olee and got a reply from DTI talking about foam in mattresses being affected by extreme weather and to allow it 72 hours to expand. I do live in a hot & humid area but I have an AC (it struggles at times). The point for mentioning that was I want to stay cool. I don’t think it’s going to be so hard for the mattress to expand. They said “Our recommended weight capacity is 1500lb.” and that their bed frames should work nicely with any of their mattresses. They also told me about needing L shaped brackets if I buy a rounded edge frame in order to attach a headboard.
So that means so far none of them were able to answer the question which is to recommend a mattress. I followed up with Sleep Signature and Olee just to see where it goes.
Am I looking in the right places or doing something really wrong? Any suggestions are greatly appreciated.
Thanks in advance.