Potential new customer with some questions...

Saw the following post with questions for MFC in a different forum, so thought I’d share the link here so that it would be most promptly addressed: https://forum.mattressunderground.com/t/narrowed-down-to-latex-how-to-decide-on-appropriate-firmness-choice

HI Sweet Dreams,

I’ll let someone else reply, since I’ve already gave them our information by email.

Thank’s for letting us know

Best

hi, I’m from Costa Rica and bought a $1000 made in Guatemala mattress, suposssed to be hight density. One month later I took it to make an internal fixing, and I felt the foam very light, so a got a 4 inches side piece to measure density. For my surprise I had a 0.9 punds/cubic feet.
Can I sue them?

thanks, and scuse my english.

Hi glrodr,

I’m sorry to hear about your situation. Since this happened in another country, I suggest you contact a lawyer to find out your legal rights in this matter.

All the best,