I have emailed them twice and no response. Is this normal?
Hi cbrod213,
If you use the contact page of their site I think they normally respond within a day (unless it’s on a friday night or weekend in which case they wouldn’t reply till the following business day) so if it’s been longer than that it’s probably not the norm (I’ve only talked with them on the phone and never emailed them so I don’t have personal experience with their contact page).
Have you tried calling them?
Phoenix