Review of the Ultimate Dreams mattress

Hi suffolk,

It actually is listed in their descriptions (see the product description here) and is also mentioned in many threads around the forum. There have even been threads that talked about how they changed the quilting pattern for some of their customers to create a firmer or softer surface that was “in between” their regular comfort choices. Their description couldn’t be more clear that they use 1.5" of soft reflex foam in their quilting.

Your comfort choice is actually a fairly “standard” choice but softness and firmness is subjective and varies with each person’s perceptions. For some people your choice would be too firm. For some it would be too soft, and for many it would be just right. I would give it some time though to let the mattress break in and for you to go through the initial adjustment period that is part of every new mattress purchase. I should also clarify that this mattress isn’t a pillow top (which has a separate layer that is attached to the mattress like a separate “pillow” and the attachment is recessed like this… it’s what is normally called a tight top.
ADMIN NOTE:Removed 404 page link | Archived Footprint: 1800mattress.com/en/1800-Mattress-Collection-Hotel-Premium-Pillow-Top-Mattress_73624/.

Your mattress has a very different design than the one you mentioned and there are many different specs that contribute the “feeling” of softness and firmness in a mattress besides just ILD along but based only on ILD then the mattress you listed would appear to be softer overall than the mattress you chose … although again softness and firmness are very subjective and “best guesses” based on averages that are part of an online purchase may be accurate for most but of course not for everyone.

If your mattress is already too soft then adding a topper is not a good idea because the softer layers would still compress under the topper and could create an alignment issue (or make an existing issue worse). It’s fairly easy to soften up a mattress that is too firm but it’s not very effective to make a mattress firmer by adding layers on top and would normally require the softer layers in either the core or comfort layers to be replaced with firmer or thinner layers. There are some options that may help (at least partially or temporarily) in post #4 here.

Your best course of action would be to do what you are doing and talk to them. If your order was fulfilled by Amazon then you would be covered by their large items return policy but if it was fulfilled by Dreamfoam then it would be best to discuss any options you may have with them.

Phoenix