Ten years ago we purchased a Savvy Rest Unity Pillowtop Mattress. We loved the mattress until the sagging got so pronounced and uncomfortable that we contacted Savvy Rest to get satisfaction under their “20 year” warranty. The measurement of the sag didn’t meet Savvy Rest’s warranty requirement - which seems to be a common scam in the industry.
So, we bit the bullet and ordered the exact same Unity Pillowtop Mattress, with the exact same configuration (from top to bottom: Soft Dunlop, Soft Dunlop, Medium Dunlop, Firm Dunlop). This seemed to be the safest and simplest move. Wrong! The new mattress came 2 days ago and it’s a nightmare - hard as a rock, bearing no relationship to the “same” comfortable mattress we had. It’s giving us major neck and shoulder pain. We contacted Savvy Rest and were told that they changed their Dunlop supplier, after their previous supplier had their factory burn down.
Is it possible that the Dunlop from this new manufacturer is so dramatically firmer? I would swear that they mislabelled the layers and gave us all firm Dunlop. Is this a possible bait and switch?
Now we have a miserable bed we can’t tolerate. Out of desperation, we just coughed up another $410 to Savvy Rest to exchange the firm Dunlop layer with a soft Talalay layer (which will go on top). We are now waiting for that layer to arrive - and I am very worried that it’s not going to solve the problem.
Any thoughts or advice? Thanks.
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Hey greenlady.
Welcome to our Mattress Forum 
Sorry to hear of the Savvy Rest hiccup though. There are a few reasons why Dunlop differs in feel between suppliers - things like foaming method, curing time, temperature, and washing can change the final texture. What’s more, latex tapped in Asia vs. Central America can even have subtle differences in consistency and resilience.
Dunlop tends to settle during curing, so it’s naturally denser on the bottom and softer on the top. How evenly the mold is filled, how the block is flipped, and how it’s cut into layers all affect how it feels. Even if two suppliers both call something “medium,” one might measure at a higher density or ILD than the other.
Will it be replacing the upper layer or just laying on top of the existing upper layer?
Either way, I DO think you’ll find relief with the soft Talalay.
NikkiTMU
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Thanks, NikkiTMU. We learned a hard lesson - literally and figuratively!
We plan to return the Dunlop Firm layer and reorder the layers from the top down to: Talalay Soft, Dunlop Soft, Dunlop Soft, Dunlop Medium. I like a soft feel (as before) and am worried that this one change isn’t going to do it. We’ll find out soon when the new layer arrives.
Hi Greenlady,
I happened to be reviewing some posts, and I think Nikki is spot on with her questions and assessment.
I wouldn’t be too quick to return the firm support layer. From what you’ve described, the new build you’re considering (Talalay soft, Dunlop soft, Dunlop soft, Dunlop medium) may end up feeling overly plush and lacking long-term support. Your original setup had a firm Dunlop base, which provided structure and helped maintain spinal alignment. By removing that firmer foundation, you’re stacking three comfort-oriented layers on top of a medium, which can easily lead to excess sinkage and a “hammocking” effect where the hips and shoulders drop too far.
If you like a soft surface feel, you might still get the comfort you’re looking for by keeping the Talalay soft on top but balancing it with at least one firm layer beneath. A configuration like Talalay soft / Dunlop soft / Dunlop medium / Dunlop firm could offer pressure relief while still maintaining durability and alignment. I’d suggest holding on to the firm Dunlop for now and asking Savvy if you can keep it until you’re sure.
I haven’t checked Savvy’s current specs or ILDs for their soft Talalay vs. soft Dunlop, but essentially what you’re doing is replacing the top soft Dunlop with soft Talalay and dropping the medium lower in the stack, while removing the firm support layer. You may want to first try simply swapping the top Dunlop with the new Talalay before eliminating the firm layer entirely.
Also, what are your heights, weights, and ages? Keep in mind you had your previous Savvy for 10 years, it’s hard to remember exactly how it felt brand new, and over time preferences can shift. Even if your weight hasn’t changed, age and sensitivity often do, and that might be playing into what you’re feeling now.
Sorry to hijack the conversation, but when I saw the removal of the firm support layer, it piqued my interest.
Maverick
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Hi Maverick. Thank you for your feedback. We will try different configurations before sending a layer back.
Unfortunately, the difference in these new Dunlop layers is dramatically different than the exact same configuration we bought from Savvy Rest 10 years ago. Our old bed was incredibly comfortable from the start. This new bed is so incredibly hard that I have woken up each morning with a sore neck and shoulders and a major headache. The total absence of consistency in the Savvy Rest product line is highly concerning and does not encourage customer loyalty. This has been very expensive and painful mistake.
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Wanted to let you know that getting a Soft Talalay topper and removing the Firm Dunlop base layer made an incredible difference to the bed. We can actually sleep comfortably now.
I have learned a few lessons after my first and now second latex bed purchases: 1) don’t assume that latex layers will be the same firmness from the same company at different times of purchase. 2) physically try out a bed - especially a pricey one and 3) don’t believe the 20 year warranty bunk. The average lifespan of a Savvy Rest bed is 9.2 years, according to 130 reviews on goodbed.com. That is consistent with my experience.
Thank you for your help!
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That is great to hear. At least the part that it is now working. Keep us up to date on how things progress periodically.
All the best!
Maverick
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From my side: There are no standards for hardness of DUNLOP foam, each factory do it’s own classification. Some still use “exact”kg per cbm, some use ranges (for example 70-75kg/cbm), some use IDL and some simply differ between extra soft, soft and firm etc. Such a dramatic change in latex foam properties as you described should not happen at all.
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Thanks for your input. As they say “Caveat emptor.”