Time for another update.
We decided to return the Cirrus Luxe. The main reason was that we found it didn’t really have the characteristics we were looking for in a memory foam bed. It was showing no noticeable signs of softening over the month and a half we tried it, so we weren’t confident it would develop a “feel” or performance to our liking over time. If anything, I almost felt the bed was feeling firmer with time, though I highly doubt that was actually the case. I agree with what MrSanRamon and hwuya said about how the Select Foam beds feel more like plush innerspring mattresses, though with less motion transfer. Even though the cost of the bed was much less than expensive brands like Tempurpedic, we didn’t feel like it really gave us what we wanted for the price we paid.
I do think that the Select Foam beds are made of quality materials, and are very supportive. The bed just didn’t have the level of conformity and sink-in that we wanted. It seems to me that the foam that Select Foam uses is more “pressure sensitive” than “temperature sensitive,” so I wonder if heavier people who, like us, want a bed that offers a high degree of conformity/sink-in would like the Cirrus Luxe more than we did. (We are 125 and 155 lbs.)
As Phoenix recommended, I took a picture of a ruler next to the foam layers showing the discrepancy of layering compared to the specs on the Select Foam web site, and sent it to SF along with our return request. I didn’t hear any feedback from them regarding the discrepancy - maybe because we had already decided to return the bed - but hopefully that will give them information in case they need to change their manufacturing specs or the specs on their web site. I tried to attach the picture to this post, but am not getting attachments to work at the moment.
A few notes about the return process. Select Foam’s web site says they must receive the bed back by the end of the 90 day trial (which starts the day the order is placed), and to give them a 5 business day heads-up to arrange a pickup date. Based on our experience, I would recommend starting the return process 3-4 weeks before the end of the trial period. It was almost a week after we originally reached out and said we wanted to return it before they scheduled a pickup date, and then the pickup date got moved. So, assuming it the bed is picked up on time, it will be almost two weeks between when we first notified them that we wanted to return the bed and when it will be picked up.
We weren’t sure we wanted to try another online mattress purchase, since we have found we value the ability to try it in person first so we can have better assurance we are getting the “feel” we want without potentially going through the hassle of another return. So, we went a completely different direction and ended up buying a floor model Tempurpedic Rhapsody (fairly new and in excellent shape) from a local store. We are taking a risk, as there is no trial period with this mattress - but on the other hand, buying a floor model means that we’re getting exactly the same mattress we tried in the store and has already been through the break-in and off-gassing period. Because of the steep discount we got for buying a floor model, the Rhapsody (with sales tax) actually cost less than the Cirrus Luxe. I’m not sure I’d be as willing to go with Tempurpedic if we had to pay full price.
As a bonus, the store from which we purchased the Rhapsody gave us a complimentary mattress bag and box to use to ship back the Cirrus Luxe, which was highly appreciated.
We picked the Rhapsody because we thought it was both highly conforming and highly supportive, and seemed to be the bed equivalent of the Tempurpedic pillow my husband bought last fall and has really liked so far. The first few nights sleeping on it have gone well. I can confirm that the Tempurpedic foam is highly temperature sensitive, unlike the Cirrus Luxe. When I tried the Rhapsody in the store, or when I first get into it at night, it feels rock-hard and takes some time to “mold” to the body. When I change position shortly afterwards, it takes a little time to “mold” to my new body position. However, in the morning when I wake up, I notice the foam feels softer and is quicker to respond (similar to the Cirrus Luxe) due to the effect of several hours of body heat. I would say that our broken-in Rhapsody, in the morning, feels kind of similar to the Cloud Luxe that we had tried in the store.
I will also add that I’m a warm sleeper and don’t like to feel too hot at night, but haven’t noticed any issues with the Rhapsody or Cirrus Luxe being too hot. The weather is still relatively cold here in the Midwest, though our bedroom stays fairly toasty in the winter, so I’m not sure there will be as much seasonal temperature difference with the mattress.
I will also mention that before we decided to order the Cirrus Luxe, we had tried memory foam beds by a local manufacturer (recommended by this site) but didn’t find them to our liking, as they all had a thick quilted top, which really takes away from the memory foam “feel.” They also seemed to use a lot of 3 lb memory foam in their beds, which I understand is not recommended as it is too low density.
