Hi. I was looking for Sleep on Latex on the Trusted members list. It used to be on there. Is there any reason why it’s not now?
thank you.
According to the owner, SOL raised objections to a new addition to the Trusted Member Directory as well as forum governance. As a result they opted to end their relationship with TMU.
Hi comfylatex.
I was debating with myself as to how or if to reply to this post as it may encourage somewhat of a tempest in a teapot.
Not all information circling around can be taken at face value as there’s always the possibility of it being colored by ulterior motives.
Your question was more thoroughly covered in this post here but in summary, on the forum, we only address consumer related issues (product quality or consumer service) and not B2B related issues which may have many moving parts. Suffice it to say that both companies were happy to part ways and it is not a consumer related issue.
TMU respects the opinions and expertise of its Trusted Members but keeps in mind that they are also competitors of each other. The decision of who becomes a Trusted Member is solely at the discretion of TMU based on our set of rigorous criteria.
I trust this answers your question adequately.
Phoenix
Thank you for your reply. I appreciate it.