Sleeping Organic

[phoenix]

Hi Po[pz,

Thanks for taking the time to share your comments and feedback … I appreciate it.

2. Delivery packaging- boxes secured well enough, although the latex is shipped inside an open plastic bag. It was very strange to me that they would ship mattress components via UPS and not ensure th latex was fully protected. One of our boxes was ripped open and some dirt? had spilled inside and dusted one corner of the actual latex mattress. Why they ship in open plastic bags ?- very strange.

I’m not sure what happened here but they normally use thick plastic with the ends turned over and taped so either this wasn’t done for some reason when it was shipped or the tape may have come off in shipping. Either way it’s not the norm for the shipping bag to be open.

3. Bed first impressions- The bed unpackaged ok but putting it together is a bit of a circus act. First, the mattress cover is laid onto your bed platform. You then stack your latex mattresses inside it to your desired comfort level in each side. My Side was stacked firm for the first layer, then medium, then medium, then soft. My wife’s side was similar. Easy, right? Nope.

For most people putting a component latex mattress together with two people is a fairly simple process but there are a couple of “tricks” that can make it much easier. The first is to fold the cover over the foundation to secure it so that it stays in place (with some types of platforms this isn’t possible) and the second is to use a lifting and “waving” or “flicking” motion to move the layers into place and to align them inside the cover. Once you get the hang of it then it’s much easier. There is a good video here that shows the assembly process of a component latex mattress.

Laying on the bed- it is only our first day, so I will keep it short. The bed is extremely firm. More so than other latex mattresses we laid on. This is frustrating to us as we gave descriptions of other beds to the sleeping organic sales rep and she recommended our current configuration: (top to bottom) soft, soft, Med, firm. It feels like a firm bed from any mattress store, so much that I don’t believe the layer swap program they offer (2 layer swap for free) will work for us. Our original request for a soft side for my wife and med-soft for me is Way off.

While firmness and softness is relative to each person’s perceptions … your comments here make me wonder if there isn’t possibly something else happening (such as possibly having the layers in the wrong order?) because having two soft layers on top is actually softer than a typical “soft” layering. It’s also possible that it’s just a matter of your initial perceptions and that it will feel softer for you once the mattress starts to break in and you adjust to the feel of a new sleeping surface (see post #2 here). For most people having either a soft/medium or soft/soft layers on top would certainly be in the softer range (soft/soft is softer than a typical "soft layering) and would be very comparable to any similar latex mattress in a store.

I’m looking forward to any additional updates you have the chance to share and of course if you have any issues with firmness then I would certainly give them a call because they will certainly be willing to help in any way they can.

Phoenix