The Serta iComfort mattress ... what's the buzz

Hi MidwestGirl,

This would certainly not be my first choice, or even near the top. In addition to that … “major sales” that never end but are just replaced with another one are a red flag for me and not an enticement. They just create a false sense of urgency.

Higher quality and better value mattresses are available 365 days a year from local manufacturers and better sleep shops (where you can test a mattress first) as well as online outlets that have better quality and value. Some of the members of the site that specialize in online sales, have the skill and knowledge to help their customers make better choices, and in many cases offer the ability to make adjustments after purchase at minimal costs are in post #21 here. They offer a better quality and value choices and in many cases far greater flexibility if you need to make adjustments than what you are considering.

In addition to that … it’s important to know the cost of making a mistake when buying online. In the case of US mattress their policy states …

Customers are responsible for incurred round trip shipping fees + 17% restocking fee

This means that if for some reason the mattress doesn’t work for you … you would be paying a few hundred dollars for their original shipping plus a few hundred to ship it back plus a 17% restocking fee. That would be a $500 or more mistake and you would end up with nothing. You also have no choice of comfort level and there is no way to make adjustments to the mattress after the fact and the “major sale price” they are charging is not particularly attractive. While the value here may be a little better than other major brand purchases … it is not an attractive enough price that I would even consider it and the risk involved would rule it out completely for me. There are just too many better options available … particularly for someone who is willing to take the risk of an online purchase.

Yes … all of the Simmons foam is CertiPur certified.

The value of the Comforpedic line is even worse than what you are looking at. Guideline #1 in this article advises to avoid all major brand purchases and there is good reason for this in terms of both quality and value. These brands just don’t have the value that justifies their prices … even when they have a “serious sale”. You could do much better with some of the other online outlets available to you.

Phoenix