Topper for Talalay Latex mattress - 19 ILD too hard

I just purchased a 4" 34 ILD, 2 " 19 ILD Queen Talalay Latex mattress from Matelas Princesse in Montreal. Fantastic customer service.

I’ve only had it a few days and will call them this week to see what they recommend but also wanted to inquire here.

I bought a latex pillow along with the mattress (they gave me a great deal) to replace my lumpy old down filled one.

After the first night I could barely get out of bed or move. I was in terrible pain. Now, I have an old back injury (fracture upper vertebrae), previous neck injury, and chronic shoulder pain. I sometimes have spasms that leave me in severe pain for days. I was afraid I was on my way to a terrible spasm morning, but managed ok.

I had slept with the new pillow as well. I’m not sure if it was the pillow and/or bed. I think the pillow was ok but I’m not used to it so think I need to ease into it.

The second night I replaced the pillow with the old lumpy one. And added the 3" medium Talalay topper I had purchased last year from Sleep on Latex to put on my spring mattress that was sagging.
I still woke up with pain but not as bad as the first night.

I know latex has a breaking in period but I cannot afford to be in agony for weeks.

I’m 5’3", 125 lbs and a side sleeper.

So now what? I’m very disappointed as i had such high hopes that this new latex would help alleviate my pain from my old mattress. Yes, I have arthritis in my back but have slept on hotel beds that were more comfortable and didn’t cause me pain.

I started to research softer toppers. I don’t want to go with a cheap memory foam or something that will compress quickly or that I have to air out and fluff up frequently as I’ve read about wool toppers and feather beds. I saw the noodle latex topper that looks interesting.

I’m in Montreal, Canada so looking for a Canadian company preferably.

Your BMI is on the lower side so that shouldn’t be too much of an issue but not sure if you have a bony or curvy body type which requires more consideration especially when side sleeping. Take a photo at bed level in your sleeping position so you can check your alignment. You should be able to draw a straight line from your tail bone through your neck. If the spine is curving to any extent then that’s your issue (some people are more sensitive than others to misalignment when sleeping often injuries contribute to this). I suspect you’ll find this is your issue and you need to address that in your mattress design in order to correct it. Again first step is definitely to verify the problem so you can target a solution for your issue. Let us know what you find.