Just an update from my post here about Select Foam.
It took about 2 weeks for PayPal to investigate and refund my money. Around day 16 I saw the refunded amount back on my credit card. I am just glad it was rather painless creating a dispute with PayPal. I didn’t wait for the case to resolve before ordering a new latex topper from KTT Enterprises. Nancy was very helpful and willing to fulfill my order asap. I got my topper in less than a week; a big difference! I highly recommend KTT Enterprises.