Zenhaven's Like a Rock...Suggestions?

Been sleeping on Saavta’s Zenhaven mattress for a few weeks now and its like a rock, way too firm for us. Called them and they sent a latex topper which makes it somewhat better with some plushness, but nervous that since its strapped onto the mattress instead of built in that it will not last long. We want a mattress that had some plush while still retaining some firmness. We replaced a Beautyrest Black that started to sag and just decided to start all over.

Since I bought from an online retailer, ads pop up for all different mattresses now sold by online retailers. Saw Winkbed, Brentwood Home, Purple and so on. So confused as to which one would be best. Not stuck on latex, just bought it as I read many good reviews and tried out a way too expensive Klufts in Bloomingdale’s first which felt good. Reading lots of good things about Brentwood’s Home Oceano mattress. Any thought, suggestions? Thanks!

Hi scott67,

Welcome to the Mattress Forum! :slight_smile:

I’m sorry your Zenhaven mattress is turning out to be a bit too firm for your preference, but I’m glad that you’ve been able to try a topper on it for additional plushness. One week isn’t a very long time to evaluate a new mattress, so I hope you’ll be able to assess this new combination for a longer period.

I would not have a worry with the durability of the topper versus being placed inside of the mattress, as latex is a very durable material. There may be a slight difference “in theory” as to the durability in laminated versus loose foam layers, but as long as your topper has its own encasement it should last a very long time, and it also allows you the flexibility to customize your comfort as time goes on, and the use of latex toppers has been a common manner for people to provide durable extra plushness on their mattresses for decades. I would not have a concern for durability if the comfort agrees with you over time.

Yes, you may wish to clear your cookies from your internet browser. The marketing for “simplified choice” mattresses and online offerings is quite aggressive. :ohmy:

If you are considering starting all over, I would tell you to “push reset” on how you are considering buying a mattress. Buying a product based upon someone else’s opinion, satisfaction, or “review”, no matter how well intentioned, is the least reliable way to determine the quality and potential appropriateness of a product for your particular needs. And while other people’s comments about the knowledge and service of a particular business can certainly be very helpful, I would always keep in mind that you are the only one that can feel what you feel on a mattress and I would be cautious about using anyone else’s suggestions, experiences or reviews on a specific mattress (either positive or negative) or review sites in general as a reliable source of information or guidance about how you will feel on the same mattress or how suitable or how durable a mattress may be for you. In many if not most cases they can be more misleading than helpful because a mattress that would be a perfect choice for one person or even a larger group of people in terms of comfort, firmness, and PPP may be completely unsuitable for someone else to sleep on (even if they are in a similar weight range). In other words, reviews or other people’s experiences in general won’t tell you much if anything about the suitability, quality, durability, or “value” of a mattress for any particular person (see post #13 here).

You can read more about the “Simplified Choice” mattresses in this thread. I also have a listing of the specifications of some of the more popular ones listed in that thread, but it certainly isn’t a complete list, and it changes more rapidly than I am able to keep up with, and many of the brands do not share information regarding the makeup of their mattresses.

As for selecting a mattress, what I do here on the forum is assist with “how” to choose. It’s not possible to make specific suggestions or recommendations for either a mattress, manufacturers/retailers, or combinations of materials or components because the first “rule” of mattress shopping is to always remember that you are the only one that can feel what you feel on a mattress and there are too many unknowns, variables, and personal preferences involved that are unique to each person to use a formula or for anyone to be able to predict or make a specific suggestion or recommendation about which mattress or combination of materials and components or which type of mattress would be the best “match” for you in terms of “comfort”, firmness, or PPP (Posture and alignment, Pressure relief, and your own Personal preferences) or how a mattress will “feel” to you or compare to another mattress based on specs (either yours or a mattress), sleeping positions, health conditions, or “theory at a distance” that can possibly be more reliable than your own careful testing (hopefully using the testing guidelines in step 4 of the tutorial) or your own personal sleeping experience (see mattress firmness/comfort levels in post #2 here).

I’m not sure what you’ve read since you found the site but just in case you haven’t read it yet … the first place to start your research is the mattress shopping tutorial here which includes all the basic information, steps, and guidelines that can help you make the best possible choice … and perhaps more importantly know how and why to avoid the worst ones.

Two of the most important links in the tutorial that I would especially make sure you’ve read are post #2 here which has more about the different ways to choose a suitable mattress (either locally or online) that is the best “match” for you in terms of “comfort”, firmness, and PPP (Posture and alignment, Pressure relief, and your own Personal preferences) that can help you assess and minimize the risks of making a choice that doesn’t turn out as well as you hoped for and post #13 here which has more about the most important parts of the “value” of a mattress purchase which can help you make more meaningful quality/value comparisons between mattresses in terms of suitability (how well you will sleep), durability (how long you will sleep well), and the overall value of a mattress compared to your other finalists based on all the parts of your personal value equation that are most important to you (including the price of course and the options you have available after a purchase if your choice doesn’t turn out as well as you hoped for).

Outside of PPP (which is the most important part of “value”), the next most important part of the value of a mattress purchase is durability which is all about how long you will sleep well on a mattress. This is the part of your research that you can’t see or “feel” and assessing the durability and useful life of a mattress depends on knowing the specifics of its construction and the type and quality of the materials inside it regardless of the name of the manufacturer on the label or how a mattress feels in a showroom or when it is relatively new so I would always make sure that you find out the information listed here so you can compare the quality of the materials and components to the durability guidelines here to make sure there are no lower quality materials or weak links in a mattress that would be a cause for concern relative to the durability and useful life of a mattress before making any purchase.

In its simplest form … choosing the “best possible” mattress for any particular person really comes down to FIRST finding a few knowledgeable and transparent retailers and/or manufacturers (either locally or online) that sell the types of mattresses that you are most interested in that are in a budget range you are comfortable with and that you have confirmed will provide you with the all the information you need about the materials and components inside the mattresses they sell so you will be able to make informed choices and meaningful comparisons between mattresses and then …

  1. Careful testing (hopefully using the testing guidelines in the tutorial) to make sure that a mattress is a good match for you in terms of “comfort”, firmness, and PPP … and/or that you are comfortable with the options you have available to return, exchange, or “fine tune” the mattress and any costs involved if you can’t test a mattress in person or aren’t confident that your mattress is a suitable choice.

  2. Checking to make sure that there are no lower quality materials or weak links in a mattress you are considering relative to your weight/BMI range that could compromise the durability and useful life of the mattress.

  3. Comparing your finalists for “value” based on #1 and #2 and all the other parts of your personal value equation that are most important to you.

If you do decide to shop online, the most reliable source of guidance is always a more detailed phone conversation with a knowledgeable and experienced retailer or manufacturer that has your best interests at heart and who can help “talk you through” the specifics of their mattresses and the properties and “feel” of the materials they are using (fast or slow response, resilience, firmness etc.) and the options they have available that may be the best “match” for you based on the information you provide them, any local testing you have done or mattresses you have slept on and liked or other mattresses you are considering that they are familiar with, and the “averages” of other customers that are similar to you. They will know more about “matching” their specific mattress designs and firmness levels to different body types, sleeping positions, and preferences or to other mattresses that they are familiar with than anyone else.

A good online retailer or manufacturer will generally make suggestions that they honestly believe have the best chance of success based on the information you provide them when you talk to them on the phone because this is in both your own and their best interests but again … at the end of the day the only way to know for certain whether any specific mattress is a good match for you in terms of comfort, firmness, and PPP will be based on your own careful testing and/or your own personal experience so if you can’t test a specific mattress in person then the options you have available after a purchase to either exchange the mattress or individual layers or components or return the mattress for a refund (and any costs involved) would generally become a more important part of your personal value equation just in case a mattress you purchase doesn’t turn out as well as you hoped for.

I know this is a lot of information, but I’ve tried to address the “big picture” with my comments, and hopefully this information will be helpful to you as you decide whether or not to keep your Saatva mattress and topper.

Phoenix