Hi Phoenix,
A follow-up inquiry for you when you have a moment, please. Thank you!
Circling back on the issue we were having with our Nest Bedding Hybrid Latex mattress - pertaining to the mattress cover tear. Originally, we wanted simply to have the torn mattress cover replaced, not the entire mattress. We sent the cover back for replacement, but the manufacturer lost our cover, so a new mattress encasement was sent (entire mattress, incl. springs, without the latex insert). We kept our existing Talalay latex insert because we had already broken it in over 3 months, and didn’t want to have to go through another adjustment period.
While we appreciated Nest’s effort in replacing the mattress encasement, we were concerned about our replacement mattress being too firm. Nest informed us that “springs do not need breaking in - only the latex insert needs breaking in - and since you’re not replacing the latex, the mattress should feel like your existing one once replaced.” We hesitantly took their word for it. When we got the new mattress encasement in, our mattress was a bit firmer, but we chalked that up merely to being new, hoping that would wear off after a few days.
Unfortunately, 30 days in since we received the replacement encasement, our mattress is a good 20-30% firmer that the one that was replaced. It’s so firm that my partner is no longer able to sleep on her side anymore, and is constantly tossing and turning throughout the night. She is also now experiencing shoulder pain that wasn’t there before. And both of our lower backs have been aching/sore the past few weeks.
Based on that, I wanted to check with you on the following:
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Do springs in fact need time to break in? Again, having swapped out our original Talalay latex insert, we were told that our mattress would feel the same. And if it’s not the springs…
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What could be accounting for the increased firmness? Would the 1-inch layer of cotton/wool make that significant of a difference?
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And in general, what has happened to mattresses overall in the past few years? Before this last year, I could simply walk into a store, pick out a typical mattress (usually your basic spring model), and be fine with it for years. We’ve never been through so many mattress hoops as we have in the past year or so. Getting a decent-night’s rest was never such a hassle like it’s been now. Again, simply curious if something changed throughout the industry, as we’ve been challenged like never before to find simply a decent mattress.
Thank you as always for your feedback!