Hi npolite,
Thanks for the feedback and update. I do hope that you find something that works better for you, and itās good that you are realistic with you expectations. I also hope that you are able to āsort outā the physical issues that you mentioned. It very well can be a combination of all of these issues that is leading to your compromised sleep and restoration. I wish you luck in finding a solution, and hope that you report back with a positive result in the future.
Phoenix
Hey there guys,
Hereās an update to my exchange of the BME Medium for the BME Soft, after sleeping on it for roughly a month:
I really love the feel of this mattress. It softened up marginally in the first couple of weeks and hasnāt changed much since. If I had to rate it out of 10 with 10 being extremely firm and the BME medium being a solid 6.5, I would say the soft version began around a 6 and has softened to something like a 5.5. It still provides more than adequate support for my build and sleeping preferences (5ā8", 155 lbs, broad-ish shoulders, side sleeper).
Moreover, the mattress lives up to its claims about the coolness. I havenāt slept hot yet, which is remarkable for me. Overall, Iām very happy with the exchange and will happily give my full-throated endorsement to the mattress and the company behind it.
Sweet dreams,
Paul
Hi FriendlyBacterium.
Thank for taking the time to update us as to how the BME exchange worked for you.
I am very glad that the soft BME turned so well and that it is such a good match for your needs and preferences. Brooklyn Bedding is indeed great at taking care of all its customers.
I hope that youāll find some time to post again and I am looking forward to any updates you might have sometimes down the road.
Phoenix
Iāve been reading this thread over the past day and am trying to figure out what i want to do myself. I currently sleep on a Kingsdown Tiara pillow top that feels like a cloud which I love. The mattress was given to me after much use and itās def lived up to itās sagging and body indents. I love it, but itās at the end of itās life for sure! I donāt want to pay the price of what it goes for, just for it to do this all over again.
Iāve also tried to research what is inside the pillow top and canāt find any information yet. Iāll call the company Tuesday.
Iāve slept on a Bob-O-Pedic firm and absolutely hated every second of it. It felt like I was sleeping on a board.
Iām very interested in these new beds, but fear Iāll be getting just that. I like Soft cloud like feel - Iām a pure stomach sleeper.
I see on Wal-Mart I can get the BME 1.0 with 90 day return policy sold by Dreamfoam (Sister company right?). Or I can try the 2.0 from BB itself. Iāve read people add the down toppers to make it softer, which Iām okay with.
ETA - I decided to make a purchase on the Dreamfoam Eurotop King Size with 10% Columbus Day promotion. Iām waiting on them to contact me to go over Level of soft/firm.
Hi Kbxy88,
Welcome to the Mattress Forum! 
Having a very plush surface comfort isnāt the norm for someone sleeping upon their stomach, but if that is what you respond best to, the Best Mattress Ever does come in three different comfort options ā soft, medium and firm.
Iād tell you to become completely familiar with the return/exchange options of the Wal-Mart web site before placing an order with them, or better yet I would recommend that you phone Brooklyn Bedding directly and explain to them you are considering the plush BME in the older version using latex in the upper comfort layers versus the newer version using the TitanFlex foam, and see if they have a suggestion for which they think might work best for you based upon the specific needs that you relay to them.
Both of these mattresses you are considering will use higher quality upper comfort materials and are constructed differently than your old Kingsdown mattress, so regardless of what you choose the comfort will be different.
Phoenix
I had just edited my post to reflect that I ended up getting the Dreamfoam Eurotop King Size - We shall see how that goes!
It looked to be closer to the BME original and Iām hoping it will provide me a close feel to my current mattress.
Hi Kbyy88,
Congratulations on your new Dreamfoam mattress purchase! :cheer: You certainly chose something using good quality and durable materials. After youāve confirmed your plushness level with Dreamfoam and have received your mattress, I hope that youāll be able to provide some feedback once youāve had a chance to sleep upon it for a while.
Phoenix
Yes I will, I found it very useful when people came back to provide an update!
Hi Kbxy88,
Looking forward to it!
Phoenix
So I went ahead about purchased the Medium mattress from BME. Iāve only slept on it 3 nights so far, but this thing is rather firm. My initial thoughts are too firm for me to be honest. And this is someone who thought he liked firm mattressesā¦
Iām a slide sleeper and Iām tossing and turning quite often in the night because there is not enough sink for my shoulder to sleep normally, I feel like I am at a slight angle on my side. I also have some soreness/pain in my shoulder joint because of the pressure. Iāve never experienced this before. Finally Iām not sure if this is related but my trapezes muscle on the same shoulder side seems inflamed and it is hard for me to turn my head in that direction without pain.
My girlfriend loves the bed on the other hand. I will say for my back the bed is good too, in terms of I do not wake up with any back pain. I just donāt know what to do about this shoulder issue, which is something I can nail down to being the firmness of the bed.
Should I walk on it to loosen it up just in the shoulder area? Ask BME for the topper? Exchange for soft? Iām a bit confused right nowā¦ At least I did not end up getting the firm, I cannot imagine that works for any side sleeper.
P.S. if it helps Iām 5ā10, 160 pounds
Hi ryan23,
Congratulations on your new BME mattress! :cheer:
Regarding breaking-in any new mattress, there will be an adjustment period for any new mattress or sleeping system as the mattress loses some of its āfalse firmnessā and the cover stretches and loosens a little and your body gets used to a sleeping surface that is different from what it is used to (see post #3 here). This would typically be a few weeks but it can be shorter or longer depending on the specifics of the person and the mattress.
Sleeping upon the product for three nights wouldnāt be enough for either you to adjust to the new mattress (losing some of your previous ālearned alignmentā) or for the mattress to ābreak-inā. Walking across the mattress on your hands and knees is something that forum members have previously done to help expedite this breaking process, and thereās certainly nothing wrong with doing that. With mattresses using firmer high-density polyfoam cores like the BME, there seems to be quite a bit of feedback in the two-three week range where people start to adjust to the mattress and the mattress also begins to soften just a bit.
One other thing to evaluate would be your pillow, as with any new mattress you will sink in at a different level than as you did on your previous mattress, and it may be that you need to adjust the thickness of the ābed for your headā. Soreness in the trapezius I-IV, rhomboids, levator scapulae and so on (lower cervical/upper thoracic area) are most often pillow related, but it of course could be a combination of the pillow and adjusting to the new mattress.
I would recommend sleeping upon the new product for a few weeks at least before potentially contacting Brooklyn Bedding with any thoughts of manipulating the comfort. But if it does come to that point, at least you did make a good choice of a product that does allow for options after the purchase.
Phoenix
On the topic of the bed softening up, I ended up with the memory foam gel swirl topper from them (sent to me free) to help break in the BME. I mostly sleep on one half of the bed, and have just passed the 30 day mark. I can actually feel the difference between the two halves of the bed right now - the half with the topper that I normally sleep on is now a little more squishy than I like (I sleep on my side but I often read on my belly in bed and feel the extra āsinkā) and the side I donāt sleep on usually is at ājust rightā squishiness. This tells me the mattress doesnāt just need time to expand, sleeping on it does really accelerate it noticeably. I will be spending some time on the other side of the bed so that it can also break in, and then the topper may no longer be necessary. The difference is so significant that if Iām in the middle I feel a slight tendency to roll, like Iām on a slope!
Hi skysongz,
Thank you for your update and details of your current process of how your BME mattress is ābreaking-inā. I hope things continue to move in a positive direction for you, and I look forward to your next update. Youāre probably correct that eventually the topper will not be necessary for your comfort preference.
Phoenix
So let me tell my storyā¦
In May I bought a Brooklyn Bedding mattressā¦ I fell in love with it the first nightā¦ since then I met a woman and we started datingā¦
She also fell in love with my mattress, said she has had the best sleep everā¦ And I can agree with thatā¦ She liked it so much she wanted to buy one alsoā¦ So she ordered it, was so excited when it cameā¦ Tossed out her old mattress
Made the bed and hopped inā¦
Hard as a rockā¦ Something is wrongā¦ after comparing , the beds were both medium firmness but the mattress sides were differentā¦
In a nutshell.,. The new style bed is not the best sleep you will ever have if you slept on the old style firstā¦ it is not the cloud of latex foam you rest so peacefully on ā¦ the new style feels like a block of hard foam.
Dear Brooklyn beddingā¦ I tried to promote your product and tell everyone how much I liked itā¦ But you Fāed up and desided to cheap out and change your bottom lineā¦
By switching to a cheaper foam and conseal it under a fancy name Titanflex.
Iām now looking for a latex foam mattress of another brandā¦ to make my girlfriend happyā¦
Even tho I am happy with my mattress, my girlfriend is not happy with her, so there for I am not happyā¦
Now you have Two unhappy customersā¦
Since your girlfriend was so unhappy with the BB BME from the time she got it, why wouldnāt she either exchange it for the softer version or else return it for a full refund under their money back satisfaction guarantee? That seems like the logical course of action.
In the process of that nowā¦ But
BB wants you to sleep on it for 30 days
And a replacement wonāt be the same as mineā¦
Hi BG4,
Iām sorry your girlfriend doesnāt like the feel of the new BME mattress 
, as she was expecting it to feel exactly like your old one, which of course it wouldnāt, as it uses different materials.
Mattress companies are constantly updating their products and models rarely stay the same year after year, so your girlfriendās case is a good example that as a consumer if youāre trying to approximate the same product bought at a previous time, no matter how recent, the onus is upon you to always check the specifications on the law tag of the mattress your trying to compare to just to double-check if things have changed in any way in the current model youād be ordering. As she didnāt personally order your mattress back in May, Iām sure she didnāt notice the new introduction of the TitanFlex foam and thought nothing of it, assuming it to be like your mattress. Itās unfortunate, but it happens at times.
You are correct that the new mattress uses a high-density, high-performance polyfoam in the place of the upper latex layers, and that while still buoyant, has a feel different from latex. The polyfoam core is also harder (36 vs. 32 ILD) than the old version. There also seems to be a bit longer break-in process with the new mattress. But I wouldnāt go so far as to take your opinion of the new mattress and turn it into a de facto statement, which of course it isnāt. The change in design has been discussed quite a bit here on the forum, and many people like the new feel. But they were also aware of the change in specifications and not caught āoff-guardā like your girlfriend apparently was.
[quote]Dear Brooklyn beddingā¦ I tried to promote your product and tell everyone how much I liked itā¦ But you Fāed up and desided to cheap out and change your bottom lineā¦
By switching to a cheaper foam and conseal it under a fancy name Titanflex.[/quote]
Of course, you have absolutely no personal knowledge of any of the "factsā you just stated. You have no idea of the cost of the new polyfoam core compared to the previous generation, nor do you have any idea of cost of the TitanFlex foam, nor the cost of the research and development that went into the product, nor the market research and reasoning behind the change in design (you can read about some of the explanations here).
Not liking the feel of a new version of a mattress doesnāt entitle site members here to make unsubstantiated claims about the motives for a mattress companyās decision to make a change in product design. Youāre certainly entitled to your opinion on the feel of this or any other mattress (as many people discuss here), and Iām happy to have discussions about that, but your commentary needs to be fact-based and not what is in essence an ad hominem attack against a company.
And to add to Sweet Dreamās point (thanks Sweet Dreams), your girlfriend fortunately did have the foresight to purchase something that does have a good return policy, so in the end sheāll be able to get a refund and find another product.
And hereās the good news. If you want the old design, it was pointed out yesterday by someone on the forum that the old version can still be found in a few places online, like here.
I do appreciate your post, because it allows me to be able to point out (as I do from time to time) how mattresses change in design and the consumerās responsibility to compare specifications before making a purchase, especially when trying to āmatchā certain mattresses.
Phoenix
Iām curious, I contacted dream foam to see the ILD of the core of the mattress I ordered (eurotop) and they said they donāt measure by ILD, That itās a 2lb high density polyfoam. Is it that itās different foams measured different ways? Can you explain?
Hi Kbxy88,
Dreamfoam is correct that the durability/quality of polyfoam is best expressed by the density of the foam (mass per unit volume), and not the ILD / IFD (plushness). Density and ILD/IFD are not necessarily related in polyfoam.
As a consumer, all the information you need to know is in this article. While the specs that affect the quality and durability of the layers and components are important to know, I would consider ILD/IFD information to be a legitimate part of what many manufacturers consider to be āproprietaryā information and it can add to the confusion for most consumers anyway. I would also keep in mind that ILD is only one of several variables or āspecsā that will determine how soft or firm an individual layer or a mattress āas a wholeā will feel to different people (see post #4 here). Many mattress manufacturers also are aware that people attempt to copy their designs with DIY componentry, so disclosing ILD/IFD is something they choose not to do, as eventually your own personal testing will tell you more about the appropriateness of any product for your needs than ILD specs.
Phoenix
Hi Phoenix.
I just wanted to say thank you for the service you provide. I have been lurking for a while and think I have decided on a BME. My last step will be to give them a call to answer some questions.
They have what seems to be a decent sale on right now. $750 (-$50 at checkout) for queen, plus 2 pillows, plus sheets.
My question is, historically, is this a good deal? Do you how often they run these āsalesā?