Eco Sleep Hybrid Questions

I have been considering a queen sized Eco Sleep Hybrid but have a few questions before I pull the trigger.

What exactly is the process, should I need to swap out the topper or return the bed entirely? It’s my understanding that the individual parts ship compressed and I heard that to return the items we would need to re-compress them. I’m not sure if I would be able to do that easily.

I haven’t tried a latex hybrid so another thing I am worried about is pressure relief/softness. I know that latex will have a more responsive feel and I am ok with that, but I have been trying to get a sense for how soft the individual toppers are. I am 155 lbs. and 5’10" so I’m not that dense and prefer a pretty soft bed. My current foam bed (Nectar) caused some pressure on my shoulders so I have another 3 inch foam layer on top of it. Previously I have had a spring mattress with a foam topper and I quite liked the feel overall so that is partially why I am gravitating towards a spring/latex foam so I am considering the plush or maybe even the ultra plush topper for the eco sleep, but I don’t really have a reference for how soft and pressure relieving it will be. I have tried looking at the info on the ILD numbers but that is a bit hard to translate into real world performance.

Thank you for your interest in our products. Returns and exchanges are best handled with use of a shop vac and we have videos showing how to do it. Toppers can be exchanged without the use of a vac simply by rolling them tight like a sleeping bag.

Based on your info our soft #19 should be a perfect fit for your body type and sleeping style. I’m afraid the super soft would only be recommended as an add on over the mattress because by itself it would not be supportive enough to keep you completely off the coils.