First time buyer!

Hello friends!

I’m in the market to buy my first mattress. I’m 6’4” 225 lbs. with a little more weight distribution in the middle than I’d like. I’m a back and side sleeper and have always slept well on the Westin Heavenly bed.

So far my research has brought me to a few different options - DLX Premier Hybrid and some of the more popular online brands like WinkBeds, Saatva, Leesa - but it’s so hard to navigate reviews these days. It feels like every brand/option is either the best or the worst mattress on the planet.

At this point the best way to describe what I think I want is medium firmness with enough support for my size but a softer top layer. Potentially a “plush pillow top” option (which from what I understand would describe the Westin Heavenly). In fact, the only thing holding me back from just pulling the trigger on the new Westin Heavenly that came out last year is the lack of trial and return option.

So… I’d love to hear your thoughts on beds that compare to the Westin Heavenly, but if you think that’s a bad choice based on my height/weight and sleeping style, I’d love to hear that too.

Thank you!

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Hello bbrightx and welcome to the forums and thanks for the inquiry! You might want to consider the 10" organic mattress from Sleep EZ - https://sleepez.com/product/organic-latex-mattress/

The organic and natural mattresses (the Select Sleep mattresses) are our flagship products. They’re fully customizable, meaning you can order the mattress to be as soft or as firm as you’d like. They’re also fully adjustable, meaning you can change the softness, firmness, back support, pressure relief, etc. AFTER you get the mattress in your home. To be more specific, the 10” is our most popular, and these mattresses normally go out with three 3" layers of different firmnesses - normally the softest layer (or the cushion & contour layer) is on top and the supportive layers are on the bottom. This helps ensure our customers get the right balance of contour for their hips and shoulders but also support for their lower back. If you start with a certain setup and find that it’s too soft, you can unzip the cover and rearrange the layers to get a firmer feel out of the mattress, or you can exchange a layer to make it softer. Additionally, latex mattresses typically last 20 years. If, in 5 or 10 or 15 years you decide you want a softer or firmer mattress you would only have to buy a new layer instead of an entirely new mattress. Lastly, if the mattress starts to break down in 15 – 20 years, it’s normally the top layer that breaks down first, and at that point you can likely just buy a new top layer of latex instead of a whole new mattress and get an additional 8-10 years out of the mattress.

Furthermore, queen, king, and cal king mattresses are available with what we call “split layers,” which means you can have us cut the layers down the middle (from head to foot) so that you can have a different feel / firmness on your side versus your partner’s side, and you can adjust each side independently over the 20 year lifetime of the mattress. About 95% of our mattresses go out with all split layers from top to bottom, and we get zero complaints on being able to feel the split and we get zero complaints about the layers shifting or anything like that, even if you sleep right on the middle of the mattress.

If you’re wondering how to pick the layers for this mattress, you can go to the natural or organic mattress page, click the green button that says “Build Your Mattress Now,” then click the gray oval that says “Personalized,” and you’ll be able to enter your information. The website will then make a personalized recommendation based on your information (the layers in the mattress diagram will reflect the recommendation after you click the “Apply” button. Please note that our initial recommendations have a 90% success rate (we only have a 10% layer exchange rate) so there’s a 90% chance that the recommendation turns out to be your perfect setup!

Although it’s not likely that you’ll need to rearrange layers or exchange layers, you certainly have the option to adjust the mattress according to you and your partner’s specific needs and preferences, both in the short-term and long-term. We have a 90 day exchange and return period, so you can exchange a layer within the first 90 days for a flat-rate $30 fee for the first exchange and the full cost of shipping for any subsequent exchanges. We will ship your layers first, and we will ship them with extra plastic that you can use to package your current layers, and we will ship it with a pre-paid Fed Ex return label. Also, if you will please call us when you are ready to ship your layers back we will schedule a free Fed Ex pick up for you. You will have 30 days after its arrival to return a layer of your choosing, so you’ll have plenty of time to try a few different combinations with the layers you have and the layer we will be sending you so that you can get your comfort and support levels just right.

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Hey there bbrightx,

Welcome to the community.

Congrats on buying your first mattress — it’s a big step, with all the choices out there, it is understandable that it feels overwhelming, especially with how mixed and dramatic mattress reviews can be these days. Thanks for your body profile, height, weight, sleep position. The fact that you’ve liked the Westin Heavenly Bed in the past already gives you a head start. I am not an advocate of buying “Hotel Branded” mattresses. There are many reasons, which I have discussed before.

The short version is, hotel mattresses are designed with a specific life expectancy, and it is not normally as robust as a mattress you might buy privately. Hotels move them out every 3-5 years, a hefty tag for a short period. Generally, hotel mattresses are designed to “hit the sweet spot” for the short term, and are not very focused on long term durability. Additionally, when we spend time in a hotel, on vacation or work, the most comfortable and relaxing portion of the trip, is likely that mattress. Some might say, fill a bag with dirt and after the plane ride or multi hour drive, that bag of dirt is like heaven to rest you body on.

At 6’4" and 225 lbs, you’ll want something that provides strong support and durability, ideally a mattress that’s designed to handle bigger bodies without sagging over time. Since you’re a back and side sleeper, you’ll also want a bed that offers a balance of spinal support and pressure relief at the shoulders and hips. On top of that, it sounds like you’re after something medium in firmness, with a cushy top layer, which that signature plush pillow top feel that makes the Westin bed so cozy, but long term durability is where you may have an issue. Plus, trying to find out exactly what is in that Westin mattress is a challenge.

I have made this statement quite a bit lately, which is to say, in the world of mattresses, there is not only one firmness or mattress that is going to be perfect for you. Things like your mattress’s foundation, and the pillow you select (to match your body profile and mattress type and feel) will further be critical components for a comfortable mattress. So what you may have thought jumping into mattress world is the right feel, may turn out that they may be a few that will be a great fit depending on the overall construction and complimentary components chosen.

The Westin Heavenly Bed is known for that soft, hotel-style comfort, typically built with a plush pillow top over a coil support system. While it’s great for short stays and lighter use, it may not hold up quite as well in the long term for someone your size, and the lack of a trial or return policy is a pretty big drawback. If you’re looking for similar comfort but better long-term value and support, there are several great options.

The DLX Premier Hybrid Medium is one of the top picks. Additionally, mattresses like the Brooklyn Bedding Titan Plus Elite are excellent choices, especially for larger individuals. The Titan Plus Elite features a very sturdy spring support base combined with a more forgiving comfort layer that incorporates microcoils to increase airflow and help regulate temperature. Engineered Sleep like DLX offers their Duo Line which can be modified at home, if not perfect and both of their customer service is outstanding.

If you find yourself needing enhanced lumbar support, the @BackScience series is a strong contender — particularly the Back Science 2. It offers increased lumbar zoning along with a cushier comfort layer. Both the Titan Plus Elite and Back Science 2 mimic the Westin Hotel vibe but with more structure and long-term durability, making them well-suited for bigger bodies.

The Helix Plus Elite series is another good fit if you’re looking for an excellent support spring section, microcoils for air circulation, plus that extra cushioning. One unique advantage of the Helix, especially when purchased through an independent authorized dealer, is that, like the @DLX mattress and @EngineeredSleep, it allows you to swap out the comfort layers. This makes it easier to fine-tune and target specific comfort needs.

I would recommend setting aside marketing talk about cooling gels, infusions, and similar buzzwords. Instead, focus on the components themselves, especially the density of the foams and the gauge of the springs, as these are far more reliable indicators of a mattress’s durability and support.

Lastly, given your size and weight, I wouldn’t rule out a latex or latex hybrid mattress. TMU (The Mattress Underground) is an excellent resource, offering access to some of the best latex manufacturers and helping match sleepers with high-quality options where more mainstream brands might fall short. Being 6’ 220 (formerly 250) I have always focused on very firm mattresses, which in fact both my wife and I love the feel. I had tried some latex mattresses in the past, and were not impressed, until I visited @EuropeanSleep in Berkeley. Changed my mind completely. Yes, I still preferred the firmer latex that they offered, but among the most comfortable beds ever tested. I even tried a Hastens mattress, who does not focus on the firmness the way many other mattress companies. Albeit is was a $659,000 mattress, yes it was super comfortable, but I did not have enough $100 bills in my back pocket at the time (or any time for that matter, LOL) to bring it home.

I think the key for someone of your profile and requirements, is to collaborate with a seasoned expert locally, like if in NY @TheCleanBedroom, or in California @EuropeanSleep or if in Colorado @SuiteSleep would be a great place to get sound advice for your needs or a phone consultation with one of our trusted member experts.

Some of the smaller manufactures, even those who are not TMU members, are nice to deal with as you get treated like a person and not a number.

Finally, your mattress foundation and pillow selection play a crucial role in the overall sleep experience. A mattress is only as effective as its weakest link — even the best mattress can be compromised by a poor foundation. Similarly, the wrong pillow can lead to misalignment and discomfort, causing pain that radiates from the neck down to the lower back.

Hope this helps you along in the process.

Maverick

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Thanks for the mention, Maverick - and wanted to reiterate the invite to consider a latex mattress or a springs/latex hybrid. We find that this combination is very durable and comfortable for our customers. You’ll see a variety of price points.

If you don’t happen to be in the New England/Westchester County/NYC areas, we are happy to consult with you by phone. Our staff has decades of experience and are happy to help. You can make initial contact by phone, email, or live chat on our site - all relevant information is on our site.

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Hi @bbrightx - thank you for the info! First off - mattress shopping is crazy so I hope you find something you love.

Our top product that fits what your needs would be our Duo Latex Plus Mattress.

It has firm support (we use a Texas Pocket Spring QuadCoil, 14.75 Gauge) and a Plush Comfort Layer (4 inches of Latex). This is our most popular seller by far because of the combo of Plush Comfort and Firm Support.

The design of our Duo Mattresses is a little unique with the Support and Comfort being 2 separate pieces that can be replaced. This also allows you to flip the Duo Support to get a slightly firmer or slightly softer feel. Here is a video.

If you have any interest or want to learn more just reach out!

Good luck!

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Thanks, @Sleep_EZ and @Maverick!

Sleep_Ez, I will definitely look your way if we decide to go latex.

Mav, I really appreciate the thoughtful (and very helpful) range of info. I do have a few follow-up questions that I would be grateful to discuss.

First of all, what you’re saying about hotel beds makes sense. I have considered the fact that part of the allure is, you know, being on vacation. That “ahhh” feeling is easier to come by when the only time I’ve experienced them is with an ocean breeze in the air. That said, in terms of durability, I do know that the Heavenly (and other comparable options direct from the Beautyrest Hospitality Guest Purchase Program) offer a 10 year warranty. I would hope you could get it replaced if it truly did start to fail after 3-5 years, but like you said, it’s already not very consumer friendly so I’m not sure I would feel comfortable counting on that.

On to a couple of specific questions…

DLX Premier Hybrid - This one is still on the short list, and it does seem like a good fit, but I do have a couple of concerns. First of all, from what I can tell it doesn’t have a “euro top” in the same way the Westin Heavenly does. Nap Lab shows a breakdown of the materials, and in short, DLX uses a 1.5" quilted cover vs the Heavenly’s 2.25" euro top cover. Maybe that’s not a meaningful difference in my search for that hotel-style comfort, but it did stand out to me. The other is the use of poly foam vs memory foam. From what I understand, that’s generally the lowest quality foam. Happy to be informed/corrected on that one.

Otherwise I’m exited to check out the Titan and Helix options.

Thank you!

Edited after doing a bit more research:

Thanks, Davis!

A few questions for you. I’m definitely intrigued.

4 inch latex vs 4 inch latex/memory - your website describes the 4 inch latex as medium to medium firm and the 4 inch latex/memory as medium plush to medium. Really not sure which one to go for here knowing I like the euro top feel of the Heavenly. Do you have numbers on a firmness scale for each? Is there a way to dial them in further? I guess I worry latex only might be too firm and latex/memory might be too soft given my size/weight and sleep style (I’m a combo back/side sleeper). Which leads into my next question about latex in general…

Sleeping on latex - I’ve never done it. How is sleeping on a latex only comfort layer vs latex/memory? Wondering about things like motion transfer, bounce, and just generally feeling like you’re lying on a “slab of meat” vs more of a traditional mattress that’s more lively. Not to keep bringing up the Heavenly bed, but for comparison, that has 2.5" of different memory foams, so I’m not sure how 4" will compare.

Trial and comfort exchange vs refund - can you do one comfort exchange and still opt for a full refund if it’s not working out, or is it one or the other?

Thanks for considering DLX, @bbrightx! We’d recommend going with the Premier 14" model—it has a bit more cushioning than the 12", and like the Heavenly, it uses an 8" pocket coil.

There are a few things to consider when comparing the DLX Premier to the Heavenly. The Heavenly has about 4.75" of cushioning foam over the pocket coil, while the Premier has 5.25", so both should offer a similar amount of cushioning over the coils and that plush pillow-top feel.

Now for a few key differences: we use 1.8 lb density foam in the quilt, whereas most big-name brands use 1.0 to 1.2 lb foam (I couldn’t find the exact specs for the Heavenly). While a difference of 0.6 lb might not sound like much, 1.8 lb foam is 50% denser than 1.2 lb, which makes a difference in durability and feel. Even though we may use a soft firmness rating in the quilting—potentially similar to the Heavenly—the higher density in ours means the Premier may feel slightly firmer to some sleepers. Some notice it, others don’t.

One other difference that will affect the feel is that the Heavenly is foam-encased, while we use coils all the way to the edge. There’s some debate about this, and I know @Maverick isn’t a fan of foam encasement. We see advantages to both approaches, but we prefer coils to the edge like @Maverick —we’re a bit old-school in that way. Foam-encased edges do create a different feel. It’s not necessarily better or worse, just different. One thing you can clearly point to is that foam encasement tends to reduce sway and bounce, since the coils are surrounded by a rigid foam rail.

With our 120-night trial, we don’t want to steer anyone toward something that isn’t a good fit. That said, most people who find the Heavenly comfortable also really like our Premier 14" Soft. If you’re a fan of the Heavenly, there’s a very good chance you’ll be comfortable on the Premier 14". We’d recommend starting with the Soft version.

And you’re absolutely right about the hotel experience. We actually wrote about it here: Why Hotel Beds Feel So Good. TL;DR: It’s the whole experience—blackout shades, no chores, plush bedding, luxurious pillows and sheets, and the mental break from daily life. Leaving behind the stress of home plays a huge role in better sleep, along with all the other little touches.

Really appreciate the info!

Would love to learn a bit more about edge-to-edge vs foam-encased coils. It sounds like edge-to-edge might be a bit more lively? Is one or the other better with motion transfer?

Also, I have mixed feelings on soft vs. medium - do you think soft may be too soft given my size/weight and sleep style (combo back/side sleeper)?

With foam encasement, the perimeter is stabilized with dense foam rails, which can reduce the sway of the coil system and limit motion transfer slightly. However, the trade-off is that over time, those different materials can soften at different rates, which may affect the feel and durability near the edge. With edge-to-edge coils, you get a more consistent feel across the surface and better breathability—but with just a touch more motion transfer. There are pros and cons to both, and it really comes down to personal preference.

As for firmness: soft vs. medium is always a tricky one because softness is so subjective. Given that you liked the Heavenly (which likely uses lower-density foams), we’d suggest the soft if you’re looking for that plush pillowtop feel. You may find it very similar—or even a bit more supportive depending on your bed frame and support system.

That said, we always like to set the right expectations. Some people tell us our soft feels firmer than expected, while others say it’s too soft. At 6’4" and 225 lbs, you’re on the taller side, but your weight is pretty proportionate—many people with a similar build find the soft to be very comfortable, especially for combo side/back sleeping and liking the Heavenly. The only caveat would be if you carry most of your weight in the midsection—in that case, we just want to be sure there’s enough support through the middle even if you chose the Medium.

Don’t count on the warranty. Here is an exchange I had with a warranty marshall who happened to do a lot of BeautyRest’s. The mode of operation seems to be that they will use every tool at their disposal to deny warranty claims. The other issue is the lesser dense foams they use, simply do not last as long. I can not say for sure this is planned obsolescence, diliberate use of lower dense foams, or they think their foams are great, and just are not when compared to brands that use higher quality foams.

I will defer to @DLX on this, but will still offer my observation. Since I bought a DLX for my 87 year old mother in law, who had replacement hip and knee surgery (after I had to throw her less than 16 month old BeautyRest into the trash due to the pot hole it developed under her side sleeping hip, an almost 3K waste of time, as she did not consult me prior to buying it)( she had the extended warranty, and Raymour and Flanigan- talk advantange of old lady extended warranty too. The time it would take to get them to act on the warranty… well, I am not going to say it.) DLX had a new split firm/med queen in her house in less than a week. A year and a half later, she still sleeps on the firm side as an 87 year old 170lb woman, the mattress does not have a dent, body impression, or any other compromising defect.
Some mattresses have a dedicated eurotop, usually 2", others do not, but as I hopefully mentioned in my initial post, for most folks there is more than one road to happiness when it comes to finding a comfortable mattress. Foundation, pillow and mattress construction plays a crucial part. What density the foam that is in that pillowtop will matter for longevity. Once those words, density and longevity come out, you dont know if that euphoric week or two feel is going to last for more than 9 months or 29 months. A quality, durable, comfortable mattress is just that, comfortable for the long haul.

When you’re comparing polyfoam and memory foam, it really comes down to the quality of each material. For example, a 2.4 lb high-density polyfoam is going to outperform a 1.5 or 2 lb memory foam by a long shot. It’s not that one type is always better than the other—it’s about how well it’s made and the density used.

The same goes for latex. A well-processed latex layer will usually last longer than most memory foams, unless the mattress has some unique design or construction going on. Memory foam is great for pressure relief and body contouring, but latex can do that too when it’s layered properly. It all depends on how the materials are put together.

Also, don’t take material labels at face value. Polyfoam, for example, comes in a wide range of quality levels. Just seeing “polyfoam” doesn’t tell you much unless you know the specs.

One more thing—this is a personal bias of mine, but I almost forgot to mention it: edge support. You can check out this video here that breaks it down really well. In my experience, edge-to-edge coils offer more consistent support and hold up better over time compared to mattresses that use a foam encasement around the sides. Especially when the whole edge is foam, even high-density foam—those sides just tend to wear out quicker. And if you’re someone like me who sleeps near the edge, that’s a big deal. One part of your body ends up on a 3-5 inch foam perimeter, while the rest is supported by the coils and comfort layers. It throws everything off.

Hopefully this helps.

Maverick

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We agree with @Maverick and side with his bias toward edge-to-edge coil designs. But, everyone is different and some people like the feel of foam-encased coils. This is one of those topics where there’s no one-size-fits-all answer.

If you don’t sleep near the edge (though most people sleep near the edge) and you’re looking for the support and comfort of a pocket coil with better motion transfer, foam-encased might be the way to go.

This is the challenge with buying anything: there are always trade-offs. Our goal is to give you enough information so you can make an educated and informed decision based on your specific needs and priorities.

One thing worth mentioning is that motion transfer isn’t just about the mattress itself. The type and fit of your mattress protector, the style and tightness of your sheets, and—most importantly—the bed frame all play a role. The frame is often overlooked, but it can make a big difference in motion transfer.

If minimizing motion transfer is your top priority, it’s good to know that spring mattresses—whether foam-encased or not—will generally have more motion than an all-foam mattress with a memory foam top layer and a stretchy knit fabric cover. But again, even that can be affected by what you put on and under the mattress.

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Greetings bbrightx,

I am sure this is an overwhelming endeavor as there are so many choices. Depending on where you live, ideally trying a mattress out in a showroom or hotel is the best first step. While a trial period seems like a great option for many customers, it comes with a cost to both quality and the environment.

One of the reasons we do not offer a trial period is because our mattresses use very expensive, high quality materials from the get go. About 50,000 mattresses end up in landfills every single day in the US, so we aim to minimize that by offering mattresses that endure 4 times longer than the average mattress. We feel that having removable cover with layers allows a more environmental option to exchange components rather than toss a whole mattress into the landfill.

We also feature our mattresses in over 2 dozen hotels nationwide. As you have mentioned the Heavenly Bed at the Westin, it sounds like you do some traveling. If you happen to travel at one of our hotel partners, it is a great way to experience an all latex mattress. Getting a full night’s sleep is the gold standard to trying out a mattress.

Good Luck on your journey! Happy Earth Month!

Angela Owen | Suite Sleep

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