Have Sleepy's store credit from defective mattress, need advice on what to do...

Hi pg600rr,

Unfortunately you are in a rather difficult position because your choices are limited to the mattresses that Sleepy’s carries and they don’t carry a mattress that I would normally consider.

Having said that … post #2 here and the posts it links to has more information about the options you have that may be helpful to make the best of an unfortunate situation.

Unfortunately it’s unlikely that you will be able to find out the information you need to make an informed choice about the quality and durability of the materials in any of these mattresses (see this article) so you can compare them to the guidelines here. You can’t “feel” the quality/durability of the materials in a mattress so the best you could do would be to minimize any unknown or lower quality materials as much as possible to help lower the risk of a "blind purchase"because lower quality and less durable materials will soften and break down much more quickly than higher quality and more durable materials no matter what a mattress may feel like in a showroom or when you first purchase it. The softening or breakdown of lower quality materials can lead to the loss of comfort and support much too quickly relative to the price you paid for the mattress (as you’ve already discovered) and the loss of comfort and support isn’t covered by mattress warranties unless there are also visible impressions that are deeper than the warranty exclusions (see post #174 here) even though you may no longer be able to sleep on the mattress.

Most major brands sell their mattresses under dozens of different names in the different major retailers or chains even though there are only very minor differences in their mattresses or in many cases they only have a different cover. This is to make meaningful comparison shopping much more difficult and they can claim “exclusivity” for the mattresses they sell so they don’t have to “price match” other mattresses because and can claim that they are different mattresses. The only way to “match” one mattress to another regardless of the name is to compare the materials and components inside them.

Phoenix