I have been reading a lot of great information on this site that I am very thankful for, however I am trying to locate the best buying options which allow an actual refund as opposed to the common 1 time exchange for a mattress of equal or greater value, and have not been able to find any information so thought I would try asking Aside from big box stores like Costco and Sam’s Club the only option I found online was Saatva which sounded perfect, but after reading a little about them here have become skeptical of their marketing.
Are there any direct from manufacturer options with a refund policy? If it helps, I love in the Boston area.
The history is that two years ago, having never had problem with any mattress (including years on a Futon and 199 cheap-o-spring from the discount store down the road) I decided to finally get a nice mattress. I thought I had done my research and the beds felt great in the store, however I struck out on the original purchase and then did so once again with the exchange. Having spent the last two years with low back pain every morning and out $1600 I have finally had enough, but after last time am loathe to purchase without the ability to get a refund (minus delivery or some reasonable restocking fee).
For what it is worth, I am not looking for anything fancy. I have not had much luck with foams (memory or latex) however I routinely travel for 1-2 weeks at a time on business and find myself waking up pain free on what I assume are fairly run of the mill hotel innerspring mattresses. These are typically higher end hotels but I certainly doubt the beds are anything special. Heck, my back even feels ok most of the time on my aerobed when camping!
Any advice on potential options? Is Costco the best bet for someone who no longer trusts themselves to pick out the right mattress?
Thanks so much!