Hi!
Please help-
I am a 62 yr old 145-148lb 100 % disabled female veteran. I am having shoulder, neck and hip pain. My shoulder pain is in the joints and they like to burn, zap and throb when I lay down to sleep, I am not sleeping much. I currently sleep alone unless you count my 2 service dogs which are doodles. I am a side sleeper but because of my shoulders I am having to sleep on my back (not happy). My current bed is a queen size Therapedic Hummingbird Silver Falls PT made by the Bedding group. I don’t like this bed, it sleeps hot (latex) and feels hard.
I need something that has pressure relief and zoned support, and cooling would be nice. I like to feel like I am sleeping on a cloud. I think medium, medium-soft is what I heard is best for a side sleeper. Also, I use an adjustable bed frame. Please help me find the right mattress.. (bonus if they offer a military discount). 
Could you also recommend a pillow for neck, shoulder pain? I have bought so many different kinds to name a few- Malouf shoulder pillow, Mellow cloud align, Storm 2.0, cube pillow and Temper-pedicure dual sided pillow.
Thank you so very much for taking the time to help me.
Lisa
Hi Lisa, and welcome! I’m sorry you’re having such a difficult time getting comfortable. As a side sleeper myself, I can definitely relate to how much pressure at the shoulder and hip can affect sleep.
One thing I’d be careful about is choosing a mattress based only on a “medium” or “medium-soft” label. Those labels can vary quite a bit between manufacturers. For a side sleeper, you generally want enough surface pressure relief to allow the shoulder and hip to settle in comfortably, while still having enough underlying support to keep the rest of your body well supported.
Since you describe your current mattress as both hard and hot, I’d pay particular attention to the comfort-layer materials and construction rather than simply looking for a softer mattress. A softer mattress isn’t necessarily more pressure-relieving if the materials don’t work well for your body.
Your pillow is another important piece of the equation. Rather than continuing to buy pillows based on brand, I’d look at the loft you need to keep your head and neck reasonably aligned when you’re lying on your side. The right loft can change depending on how deeply your shoulder sinks into the mattress.
Since you already have an adjustable base, you also have the advantage of being able to experiment with sleep positioning without buying anything else.
With the burning, zapping and throbbing joint pain you’re describing, though, I wouldn’t assume the mattress or pillow is the entire cause. That part is worth discussing with your healthcare provider if you haven’t already.
If you can share your approximate budget and whether you prefer the feel of memory foam, latex, or a more traditional mattress, that may help everyone narrow down some options for you.
One other thing I’ll mention because you already have an adjustable base: you might experiment with gently inclining the entire sleeping surface rather than only raising the head/upper body. I’m primarily a side sleeper myself, and I personally found that sleeping on a gentle full-body incline made a noticeable difference in my shoulder and hip comfort and how often I woke up during the night. It’s a practice I recently learned about and it definitely works for me. That’s just my own experience, of course, and not a treatment recommendation, but since you already have an adjustable base it may be something you can experiment with without buying another mattress.
I can’t find much information about your current mattress. What firmness is it classified as? Did the company provide any specs for how it’s constructed?
Also for a pillow you might like an adjustable one more than anything. There’s the eden pillow, it’s quite popular. Or this Amazon.com
If it’s adjustable you never have to worry about the pillow coming in the correct height. You decide the right loft.