So, a few years ago based on some recommendations from this forum, we bought a couple Luma Sleep mattresses. Well, they turned out to be awful (never expanded even close to the correct size, concave on all the corners) and of course the company is out of business. I tried to make a purchase protection/ extended warranty claim on my credit cards that offers it, but they wanted a repair estimate form!! I argued back and forth about how ridiculous that was for a mattress…like, what am I going to do, put it on top of my car and take it where?? But I got nowhere with reasoning or logic. They would not accept the claim based on measurements and pictures alone. Has anyone ever heard of such a thing? Is there an “expert” here who could complete such a form based on pictures and measurements of the mattress?
If I were you I would forge a document with AI. Try something like that hopefully it would work but if not there are a surprising amount of affordable mattresses that perform fantastically just to make sure you’re sleeping well.