Stearns&Foster Reserve vs Kirkland version costs and considerations. Losing sleep!

So, we have lain on every available mattress at stores in our area of Hawaii and researched as much as possible (which tends to leave one more confused and side note; the tropical climate affects everything differently than mainland climate, in terms of longevity) We finally took a chance on the highest priced Stearns and Foster Reserve Pillow top at $5600 -king size- on sale recently. (We’ve noticed that some Kings are vastly different from their queen counterparts and every rolled up ‘bed in a box’ brand we’ve tried has immediately show vast faults as it collapses in one area or another I suppose from being rolled up and the bigger surface space) All the reviews and independent info I found online reference a 20 year warranty and even our the salesperson hyped the 20 year warranty…which has been reduced to 10 years apparently since 2022. Our sales rep was likewise surprised. We aren’t 100% sure it’s going ‘break in’ to the level the floor model was, to our comfort and are on the 90 day sleep trial and I’m having huge buyers remorse over the price , change in warranty and what I’m now reading about S&F being difficult to deal with on warranty issues.

Meanwhile, I hadn’t even considered checking a Costco closest to us -actually when my dr asked how we were sleeping and I expounded on the search for a decent mattress and costs, she said, “Why haven’t you just used Costco?” It never occured to us since you can’t test them). We see now they have a Kirkland S&F model for $1199 for a King. I realize materials and quality are different. I see the same varied reviews as I can find for the Reserve BUT…the fact Costco takes returns at anytime for any reason has me thinking it’s a ‘no brainer’ and to order the Kirkland and set it up in our XL living room while we can still ‘compare’ it to the Reserve, etc. Well, this seems like a NO BRAINER to me and that since we have an extra large room, we could literally order compare for the remainder of our sleep trial on the reserve until we decide. ( I realize the ‘break in period’ isn’t the same if you aren’t sleeping on it every night) I can’t quite get over the cost vs the warranty difference and if having the Costco version doesnt’ pan out, we could always repurchase the Reserve down the line) We aren’t ’comfortable on the Reserve yet, my spouse seems hesitant for some reason to two beds set up at the same time to compare…but in these economic times and with warranty timeline change and some reviews on the warranty issues within the 10 years…I guess I’m just looking for validation that it makes sense to scale back.

Hey LJP.

Welcome to our Mattress Forum :smiley:

I completely understand why you’re feeling some buyer’s remorse. Spending that much, then finding out the warranty isn’t what you expected, would make anyone second guess. But, that’s unfortunately the name of the game with warranties which is why they’re a very low priority for us on the list of things to consider when buying a mattress.

With big brands like Stearns & Foster, it’s usually the top foams that wear out first because that’s where the weak links live. Even if the coil system holds up, those comfort layers can soften faster than you’d like, especially in a tropical climate where heat and humidity speed things up.

That’s what makes Costco appealing, I get it! Even if the Kirkland model is simpler, their return policy really takes the pressure off. Comparing the two during your trial is a smart idea, and it will give you a clearer sense of whether the Reserve really feels worth the extra cost.

The Reserve may still change a little as it breaks in, but if you’re already uncomfortable and not feeling good about the value, trying another option while you have the chance makes sense. Worst case, you send the Costco one back. Best case, you save a lot and feel better about your choice.

NikkiTMU

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