Restava vs. Christeli

Discussions General Mattresses Questions
1

Ok so I am trying to decide between 3 mattresses: Restava Ivory at $999; Christeli at $1,299 and the Christeli Madeline at $899.

I have seen positive information regarding all 3 of the mattresses.

I have been to a “mattress store” and enjoyed the feel of the Rhapsody Luxe and Rhapsody Breeze. I do not generally have too many issues relating to heat but always enjoy any sort of cooler experience.

I am looking for a medium-firm to firm feel. I want support with some softness, but support being more key.

Can you offer me anything that might help me make the decision?

Thank you in advance for your help. I really appreciate you time, thoughts, and efforts.

2

Hi Tennis,

I also have narrowed down my search which includes the Restava Ivory. I tested out the Rhapsody the other day and I love the feel, which they say the Ivory compares too. I will be giving them a call soon to confirm this comparison and the specs.

You said you found the Ivory for $999? I’m seeing it for $1299 on their site unless I made a mistake. Could you please tell me where you saw this advertised price? If it’s accurate, I would love to save our little family a couple hundred if we decide to go with the Ivory. I really appreciate any info you may have.

I will also keep you posted on what we end up doing and how it truly compares to the Rhapsody after I speak with the manufacturer.

Thank you Tennis.

Edit: I think you may be referring to the Queen size, we are looking at the King

3

I am sorry…I should have noted that I am looking at a queen size. My apologies.

I look forward to what you find out.

Have you looked at Christeli at all?

My only concerns/questions with the Restava lie in the 1" of “firming foam” and then the memory foam layer being 4.1lb which I know is good but thinking in terms of durability.

My biggest challenege is trying to decide if the 3" 4.1lb memory foam combined with the 6" 2.5lb support core and 3" XF under layer in the Restava is better/more durable than the Christeli with 4" of 5lb memory foam but an 8.5" 2lb support core. Though I do kind of like the idea of the adjustable firmness core in the Christeli MAdeline. The Christeli has the 1" of 8lb and that matcheds really close to the Rhapsody but I really wanted to stay under $1,000 if at all possible. So many things to consider and so many options.

I am just so torn.

What are you leaning towards?

4

[quote=“tennisbanker” post=38004]I am sorry…I should have noted that I am looking at a queen size. My apologies.

I look forward to what you find out.

Have you looked at Christeli at all?

My only concerns/questions with the Restava lie in the 1" of “firming foam” and then the memory foam layer being 4.1lb which I know is good but thinking in terms of durability.

My biggest challenege is trying to decide if the 3" 4.1lb memory foam combined with the 6" 2.5lb support core and 3" XF under layer in the Restava is better/more durable than the Christeli with 4" of 5lb memory foam but an 8.5" 2lb support core. Though I do kind of like the idea of the adjustable firmness core in the Christeli MAdeline. The Christeli has the 1" of 8lb and that matcheds really close to the Rhapsody but I really wanted to stay under $1,000 if at all possible. So many things to consider and so many options.

I am just so torn.

What are you leaning towards?[/quote]

I was looking at the Christeli, another fine mattress. However, they don’t really explain the firmness or feel of their mattresses and it’s hard to compare them to tempur pedic, unlike the Restava. I don’t think you can really go wrong with either, but I feel a little more confident in the Restava. If what they say is true that the Restava Ivory compares closely to the Rhapsody, then I will most likely be getting it. Plus, you get a 7% discount being a member of this forum.

Do you see anywhere on the Christeli website how their mattresses compare tp tempur brands or anywhere where they explain the feel (soft/medium/firm)? That’s kind of baffling to not be on their website unless I missed it. Like you ,I’m looking for a medium/medium firm. It is crucial in my bed selection. I could always call them, but kind of surprised it;s not on their website like all the others.

5

Wow that discount is great.

I think I am pretty much sold on the Ivory as well. I would love the Astoria as it is comparable to the Rhapsody Breeze but I just do not want to spend that much and I am considering an adjustable frame at some point.

I have found out some informaiton on Christeli through searching and has generally been all good.

The discount is moving me more towars the Ivory as well.

I may call them as well…see if there is any other “throw-in”.

How do you get the discount for being a member?

6

I’m not too sure about that, but I will call them later today and find out. I really want to confirm their comparison and firmness before I pull the trigger. It would be nice if they could throw in a pillow or two as well. Let me know what you find out and I will do the same : )

7

Hi tennisbanker,

You are certainly looking at some good options :slight_smile:

You’ve probably read this already but I would make sure you’ve read the mattress shopping tutorial here.

When you are considering an online purchase that you can’t test in person then the most important part of the process would be a more detailed conversation on the phone with each retailer/manufacturer you are considering (see mattress firmness/comfort levels in post #2 here).

There is more about the different ways that one mattress can “match” another one in post #9 here that you can use as a reference point in your conversations.

Once you are down to final choices between “good and good” and there is no clear winner between them then post #2 here may be helpful in terms of “how” to choose between them although at this point it would really come down to “informed best judgement” since there aren’t any “bad choices” between your finalists.

You just have to let them know you are a member here or use their promo code

Phoenix

8

Just an update: I left Restava a message and an email today, but nobody has returned my messages. Pretty strange, but I’ll give them a little more time. If too much time goes by, I’ll be moving on to other options on my list. Will keep you guys updated.

9

Phoenix

Thank you for the follow-up and the information.

I guess I will just have to dig deep and decide. I will call and talk to both and try and come to a decision…

Or I will flip a coin! :slight_smile:

Tarpon

Thanks for letting me know. I actually called as well and went to the voicemail but I did not leave a message. I did find that weird given the accolades for customer service that I have read about on here and other places.

I will let you know if I talk to them as well.

10

Tarpon,

I actually spoke to someone at Restava this morning. They told me the Comfort-Gel MF layer was 5.3lb foam. I have seen in other posts that it is 4.2lbs but I would be interested to see if you ahve heard anything any different.

I did also speak with Christeli and have been lloking more at them as well. I really like that the Danieli has the 8lb conforming layer…so I just have to decide if I can bite the bullet and accept the $1,293 price. I did also get them to confirm that the Danieli is comparable to the Rhapsody Breeze…which is my preferred over the Rhapsody Luxe, though I did really like them both. They do offer comparable Tempurpedic models if asked.

Wondering if you have heard from Restava?

11

Hi Tennis,

I spoke with Restava today and spoke to a very nice lady. She confirmed the density to be 5.3 lb foam. My main issue I explained to her is which tempur pedic model do they compare the Ivory to since I’ve seen different reports on this. She said it compares to the Cloud Luxe and it is a medium firm. She said the next firmest mattress they have is very firm, something that I do no want. I explained that I am a back and side sleeper and she suggested I try out the cloud luxe in a showroom (I had previously tried the Rhapsody last week and liked it). So now I’m kind of torn because I don’t want something very firm, but not that soft either. I plan to try it out in the next few days and will let you know. But I am confused bc she said the Ivory is a medium firm, yet the Cloud luxe is the softest tempur pedic out there and is considered “very plush”. Not sure how that compares…

However, one thing she did mention that I liked very much was that if the mattress arrives and I don’t like it for 90 days, they will send a driver to my house to pick it up and ship it back for free. There is no packing it up or anything, they take it back and refund your money or you can swap it for the next model. That’s nice knowing I won’t be “stuck”.

She did confirm they will accept 7% off courtesy of this fine forum.

In the meantime, I will be checking out other similar models that compare to the Rhapsody and also test lay in the cloud luxe. Tough decision right now and please keep me posted what you find out. We are in this together and have the same preference of firmness, just different size beds lol

Tarpon

12

Phoenix,

Why isn’t Christeli listed in your recommended companies list? I noticed that many people seem to be going for them and you yourself have very positive things to say about them.

13

Hi DJJazzyJoel22,

There are many manufacturers/retailers across the country that I think highly of that will likely become members here over the coming years but where our conversations or relationship hasn’t reached the point of seriously considering membership here yet for one reason or another. They were also reluctant at this point to offer a discount or bonus to the members here which is one of the membership criteria.

I certainly wouldn’t read anything more into it :).

Phoenix

14

Tarpon,

The fact that she compared the Ivory to the Cloud-Luxe is somewhat surprising. Unless I am missing something, they compare it directly to the Rhapsody on their own website in the description. The Cloud-Luxe is at almost the exact opposite end of the spectrum. Based on Tempurpedic’s website, the Cloud Luxe is an ultra soft bed…which just does not seem to match their website.

I was really close to just ordering the Ivory based on the comparison to the Rhapsody-Luxe on the website, but I am afraid now that it might be too soft.

Do you think maybe she just got confused?

I went to the “store” again last night and just reaffirmed that the Rhapsody series is more my speed in terms of feel.

I would be interested to hear your thoughts as well as those from Phoenix.

15

Hi Tennis,

I totally agree, the two don’t even compare (Medium firm to Cloud Luxe). When I spoke to the lady yesterday, she did seem a little confused at some of my questions. Still, I have seen even on this forum the ivory being compared to the cloud luxe. On the same token, I have seen some reviews of people who ordered the ivory expecting a cloud luxe feel only to find out it was too firm or former than their experience with the cloud luxe. My guess would be it is a little firmer than the cloud luxe, but i don’t know that for sure.

What about the Astoria like you mentioned earlier? That is also compared to the rhapsody, although more expensive.

I plan to call them again today and maybe speak to someone else about the discrepancies in their comparisons. Will keep u posted!

Tarpon

16

Hi tarpon21,

While I don’t have personal experience with the Ivory … I agree that there there seems to be some confusion here because based on the description and the design I would think it was much closer to the Tempurpedic Contour Rhapsody Luxe than the much softer Cloud Luxe.

Phoenix

17

[quote=“Phoenix” post=38114]Hi tarpon21,

While I don’t have personal experience with the Ivory … I agree that there there seems to be some confusion here because based on the description and the design I would think it was much closer to the Tempurpedic Contour Rhapsody Luxe than the much softer Cloud Luxe.

Phoenix[/quote]

I would think so as well. What about the design makes you feel like it’s more like the Rhapsody Luxe? Just curious, need all the info we can get right now lol

It looks like I’ll be in meetings the rest of the day and will be lucky to be able to call Restava back today. Is there any way you could call them up for some much needed clarity today Phoenix? You are very knowledgeable about these things and you’ll know which questions to ask more than anyone. I have a feeling this issue will continue to pop up on the forum regarding the Restava and may save future customers some time and stress. Also if you hear anything new Tennis, please share with us. I’ll do my best to call them back ASAP.

Thanks everyone for your help. Seems like a great mattress, but just some conflicting information on their website that we need to clear up.

18

Hi tarpon21,

Their description and firmness rating (which is the same as Tempurpedic rates the Contour Rhapsody Luxe) and the fact that it includes the “orthopedic comfort foam” on top.

I already called when I first saw your post and left a message. I’ll post their reply and comments when they have the chance to call me back.

Phoenix

19

Thank you so much, Phoenix, and look forward to what you find out from them as well.

Also fwiw, I told the people at Restava that if it wasn’t for you and mattress underground, I wouldn’t have even known about Restava

20

I am about a week into sleeping on the Ravelli and IMO it does a good job matching the grandbed in feel, as advertised. I tested all of the Tempurpedic line in the stores, so I have a pretty good reference point. So I would trust what they have written on the site for comparable models.

So far my impression is good. It feels like it is high quality, it does not have bad off-gasing, and the purchase experience was good.

I was going to update my own thread, but I was waiting on some additional construction information from them. That is my one disappointment, on the phone they were not able to get very detailed, so I sent an e-mail a couple weeks ago. I got a response saying it was “sent to management” and have followed up multiple times with no reply. Supposedly the customer service are “mattress experts”, yet are unable to handle a pretty simple request on their own and need to consult management?

Anyway, they come with a label with the construction materials. That led to my second gripe, as in the absence of any response decided to review it. I am no expert, but the thicknesses do not appear to match the website description in both the totals and potentially the materials.

The tag: [b][u]http://imgur.com/gpYQCIb[/u][/b]

This is the best I was able to determine regarding their thicknesses and purpose, though I don’t know it the exact order is discernible:

Comfort layer:

2 x 1" (Blue Gel" (guessing it is a gel memory foam)
1 x .9375" (TG Adaptaflex memory foam, guessing another gel formulation?)
1 x 2.68" (TG Adaptaflex memory foam, guessing another gel formulation?)

Total of 5.6175 inches, 6" on the website. But the website shows a 3" & 2" (same materials) and a 1" layer in-between (different material), but looking at the label I can’t seem to make it match their advertised construction, even if pieces were glued. The label shows ~2" and ~4" of materials, not 5" and 1" as the website shows.

Support:

1 x 5.75" (Crushed, guessing that is the thicker layer of poly-foam)
1 x .9375" (FE, guessing this is the firmer poly-foam)
1 x 1.875 (FE’ guessing this is the firmer poly-foam)

Total of 8.56 inches, 9" on the website, but the materials/proportions seem more consistent with what is advertised.

Total mattress: 14.1775 (this matched my actual measurement on the bed, slightly over 14")

On the website the layers add up to 15". Overall the upper portion doesn’t really seem to match the description exactly, but it is hard to tell since they use a proprietary naming system and everything is “cool touch” or “cool logic” etc. When I looked up Adaptaflex (http://flexiblefoam.com/), there is quite a variety of options they sell, and I assume they make custom blends, I don’t know if much can be gleamed from the tag on the actual material qualities.

Overall I am happy with it. But I think their website and customer service knowledge/accuracy is a bit lacking. Their use of special names and rounding up of thicknesses is a bit misleading and my gut feeling is that the pictures shown may be different than the actual construction, it seems close, but off.